Sales Representative

Sleep Number•Columbus, OH
•Onsite

About The Position

Sleep Number is hiring a Sales Representative to help improve lives by personalizing sleep. This customer-facing retail role involves discovering customers’ sleep needs, recommending suitable products, and delivering personalized experiences that build satisfaction and sales. Representatives also develop prospective customers through outbound calls, help maintain an exceptional showroom, and participate in sales training and coaching. The role offers a $16-per-hour base rate, uncapped commission and bonus potential, and stated typical annual earnings of $47,000–$58,000, which are not guaranteed.

Requirements

  • Strong communication skills and the ability to adapt to diverse customer needs.
  • A goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
  • Ability to work a flexible retail schedule, including evenings and weekends.
  • 1–2 years of retail, customer service, or other customer-facing experience.
  • High school diploma or equivalent.

Nice To Haves

  • Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
  • Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
  • Ability to work independently with minimal supervision while collaborating effectively with a team.

Responsibilities

  • Discover each customer’s sleep needs and match them with the right Sleep Number products.
  • Explain product benefits and current promotions clearly, provide personalized customer experiences, and work to exceed sales goals.
  • Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
  • Work with the team to maintain a polished showroom and provide an exceptional store experience.
  • Participate in sales practice training and coaching.

Benefits

  • Health benefits, including medical, pharmacy, dental, vision, life, and disability insurance.
  • 401(k).
  • Paid time off, described as flexible paid time off.
  • Volunteer opportunities.
  • Comprehensive training and career development programs.
  • Access to Sleep Number’s bed benefit.
  • Uncapped commission and bonus potential.
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