Sales Representative

Sleep Number • Louisville, KY

19d • $47,000 - $58,000 • Onsite

About The Position

Sleep Number is hiring a Sales Representative to help improve lives by personalizing sleep. This customer-facing retail role focuses on understanding customers’ sleep needs, recommending suitable Sleep Number products, and creating personalized experiences that support customer satisfaction and sales results. Representatives also build customer relationships through outbound calls, help maintain a polished showroom, and participate in sales training and coaching. The position offers a $16-per-hour base rate with uncapped commission and bonus potential; most team members earn $47,000–$58,000 annually, though actual earnings vary and are not guaranteed.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• A goal-oriented, customer-focused attitude and motivation to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energetic and proactive approach in a customer-focused environment.
• Willingness to welcome feedback and coaching.
• Tech-savvy and an early adopter.

Responsibilities

• Discover customers’ sleep needs and match them with appropriate Sleep Number products.
• Explain product benefits and current promotions clearly while providing personalized customer experiences.
• Drive customer satisfaction and work to exceed sales goals.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Work with the team to maintain a polished showroom and provide an exceptional store experience.
• Participate in sales practice training and coaching to develop sales skills.

Benefits

• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture.
• Access to Sleep Number's bed benefit.
• Eligible team members may receive medical, pharmacy, dental, life and disability insurance, paid time off, and additional wellbeing resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED