Sales Representative

Georgia Auto Pawn•Union City, GA

About The Position

This is a customer-facing, performance-driven role focused on understanding customers’ needs and guiding them through financial solutions. The Sales Representative handles inbound and outbound conversations, asks follow-up questions, and helps customers make decisions, including discussing money. The role calls for comfort asking direct questions, addressing hesitation or rejection, making outbound calls, and staying engaged in conversations that may feel uncomfortable. The company provides structured training and ongoing coaching, with opportunities for advancement and a team environment focused on employee success. The position offers a 40-hour work week, Monday through Saturday, with Sundays off. Branch hours are Monday through Friday from 10 a.m. to 6 p.m. and Saturday from 9 a.m. to 1 p.m.

Requirements

High school diploma or equivalent.
Able to work 40 hours per week, including Saturdays.
Satisfactory completion of pre-employment screenings.
Reliable personal transportation and a valid Driver’s License.
Strong communication skills.
Ability to learn quickly and adapt.

Nice To Haves

Customer service, sales, or collections experience.
Comfort speaking with customers over the phone and in person.
Fluency in English and Spanish.

Responsibilities

Work directly with customers to understand their needs and guide them through financial solutions.
Handle inbound and outbound customer conversations.
Ask follow-up questions and help customers make decisions, including through financial conversations.
Address customer hesitation and rejection while remaining engaged.
Apply feedback and coaching to improve performance.