Sales Representative

Sleep Number • Monterey, CA

17d

About The Position

Sleep Number is seeking a Sales Representative to help customers find products that meet their individual sleep needs. The role contributes to the company's purpose of improving lives by personalizing sleep and offers an opportunity to grow a retail sales career with uncapped commission and bonus potential. Sales Representatives deliver personalized customer experiences, explain product benefits and promotions, build customer relationships, and help maintain an exceptional showroom experience. Team members also participate in sales training and coaching.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• A goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.

Responsibilities

• Discover customers’ sleep needs and match them with appropriate Sleep Number products.
• Explain product benefits and current promotions clearly while providing personalized customer experiences.
• Drive customer satisfaction and exceed sales goals.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Work with the team to maintain a polished showroom and deliver an exceptional store experience.
• Participate in sales practice training and coaching.

Benefits

• Base rate of $18.50 per hour, uncapped commission, and bonus potential; most team members earn $47,000–$58,000 annually, with actual earnings varying and not guaranteed.
• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture.
• Access to Sleep Number’s bed benefit.
• Eligible team members receive medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional wellbeing resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED