Sales Representative

Sleep Number • Wesley Chapel, FL

14d • Onsite

About The Position

Sleep Number is hiring a Sales Representative to help customers find products that fit their sleep needs and to contribute to the company’s purpose of improving lives by personalizing sleep. This retail sales role offers the opportunity to grow a sales career while delivering personalized customer experiences and working toward individual and team sales goals.

The role includes discovering customers’ needs, explaining product benefits and promotions, developing relationships with prospective customers through outbound calls, and helping maintain an inviting showroom. Representatives participate in sales training and coaching. The position offers a $16-per-hour base rate, uncapped commission, and bonus potential. Most team members earn $47,000–$58,000 annually, though actual earnings vary and are not guaranteed.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• Goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energetic, proactive approach in a customer-focused environment; collaborative attitude and willingness to welcome feedback and coaching; and comfort adopting technology.

Responsibilities

• Discover customers’ sleep needs and recommend appropriate Sleep Number products.
• Explain product benefits and current promotions to customers.
• Deliver personalized customer experiences that support customer satisfaction and sales goals.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Work with the team to maintain a polished showroom and exceptional store experience.
• Participate in sales practice training and coaching.

Benefits

• Health, dental, and vision benefits.
• 401(k).
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture.
• Access to Sleep Number’s bed benefit.
• Medical, pharmacy, life, and disability insurance for eligible team members.
• Paid time off and additional resources supporting wellbeing.
• Uncapped commission and bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED