Sales Representative

Tennessee Title Loans, Inc•Knoxville, TN

14d•$13 - $14

About The Position

This is a customer-facing, performance-driven sales role focused on understanding customer needs and guiding customers through financial solutions. The representative handles inbound and outbound conversations, asks follow-up questions, and helps customers make decisions, including through discussions about money. The role involves asking direct questions, making outbound calls, responding to hesitation or rejection, and staying engaged in conversations that may feel uncomfortable. The position offers structured training, ongoing coaching, and advancement opportunities in a team environment. Success requires staying positive and engaged, asking follow-up questions, applying feedback quickly, and performing consistently in a structured, goal-driven environment. The role requires 40 hours per week, including Saturdays.

Requirements

High school diploma or equivalent.
Able to work 40 hours per week, including Saturdays.
Satisfactory completion of pre-employment screenings.
Reliable personal transportation and a valid driver's license.
Strong communication skills.
Ability to learn quickly and adapt.
Comfortable speaking with customers over the phone and in person.

Nice To Haves

Customer service, sales, or collections experience.
Fluency in English and Spanish.

Responsibilities

Work directly with customers to understand their needs and guide them through financial solutions.
Handle inbound and outbound customer conversations, including making outbound calls.
Ask follow-up and direct questions to help customers make decisions, including decisions involving money.
Respond to customer hesitation or rejection and remain engaged in conversations.
Apply coaching and feedback to improve performance.