Sales Representative
About The Position
The Sales Representative promotes sales and services for Sulzer’s pump packages and accessories to established and prospective customers. The role prepares technical and commercial proposals in response to inquiries and serves as an interface between customers and company facilities, following written policies and procedures. The sales territory covers North Louisiana, Arkansas, and East Texas. The position manages customer relationships and sales opportunities, including technical product selection, hydraulic modifications and calculations, order negotiations, delivery arrangements, and regular customer visits. It also maintains territory sales plans and records, supports customer account needs and invoice follow-up, addresses complaints with the appropriate departments, and participates in company-wide Lean, EHS, and Quality Management efforts. The role manages its own work and requires routine travel by vehicle and air, with occasional weekend stays as needed.
Requirements
- Bachelor’s degree in engineering, sciences, or a related field, or equivalent experience and training.
- Minimum of three years’ experience in quoting, marketing, or engineering of pumps; API 610 experience is preferred.
- Excellent written, verbal, negotiation, and interpersonal skills in English, without supervision or oversight.
- Strong knowledge of pumps, applications, and hydraulics.
- Ability to work independently and efficiently with little direct supervision.
- Outgoing personality and ability to accept rejection while maintaining a positive attitude.
- Valid state driver’s license and good driving record.
- Proficiency in mathematics and computer skills, including Microsoft Office.
- Strong ability to use technical knowledge and analytical skills to resolve problems and objections from internal and external parties.
- Willingness to travel routinely by vehicle and air, including occasional weekend stays as required for the assignment or territory.
Nice To Haves
- Experience with API 610 pumps.
Responsibilities
- Call on prospective customers and maintain contact with customers regarding their requirements.
- Sell Sulzer/Sulzer CSS package products and services to established customers, including technical selection, hydraulic modification requirements, and calculations.
- Find and develop new customers and additional sales potential within existing customers.
- Negotiate orders, including technical, commercial, and legal details, to the mutual satisfaction of customers and the Company.
- Travel to customer locations to maintain close and regular face-to-face contact.
- Secure and renew orders and arrange delivery dates and other details integral to selling.
- Entertain customers during and outside normal business hours, consistent with expense budgets and good business practices.
- Maintain a sales program for the territory based on customers’ estimated requirements, keep records, and report on activities as appropriate.
- Pursue overdue customer invoices professionally when requested.
- Pay special attention to Alliance customers to ensure their needs are satisfied.
- Stay informed about new products, services, and other information of interest to customers.
- Refer customer complaints to the appropriate departments and follow up to ensure satisfactory resolution.
- Maintain and keep clean the company-supplied vehicle and other assets.
- Maintain good cross-discipline relationships within the Company.
- Maintain membership and participate in organizations related to the pump industry.
- Support and participate in the company-wide Lean and EHS Management System, following safety, health, and environmental policies and procedures.
- Support the company-wide Quality Management effort and adhere to company and department policies, procedures, and standards.
- Perform other duties as necessary.
Benefits
- 15 days of paid time off
- 12 company-paid holidays
- 401(k) plan with a 6% match
- Comprehensive health plan including medical, dental, vision, life, short-term disability, and long-term disability
- Health savings account matching
- Wellness program
- Employee Assistance Program
- Paid paternal leave
- Gym reimbursement
