Sales Representative

Sleep Number • Manchester, NH

19d • $47,000 - $66,000 • Onsite

About The Position

Sleep Number Sales Representatives help customers find products that meet their individual sleep needs while contributing to the company’s purpose of improving lives through personalized sleep. The role combines consultative retail sales, customer relationship building, and showroom upkeep. Representatives explain product benefits and promotions, work to meet sales goals, nurture prospective customers through outbound calls, and take part in training and coaching. The position offers a guaranteed hourly base wage, uncapped commission and bonus potential, and opportunities for career development.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• A goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energy, initiative, and an ability to thrive in a customer-focused environment.
• A collaborative approach and willingness to welcome feedback and coaching.
• Comfort with adopting technology.

Responsibilities

• Discover each customer’s sleep needs and match them with suitable Sleep Number products.
• Explain product benefits and current promotions clearly, deliver personalized customer experiences, and work to exceed sales goals.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Work with the team to maintain a polished showroom and provide an exceptional store experience.
• Participate in sales practice training and coaching.

Benefits

• Guaranteed base pay of $17.75 per hour, with uncapped commission and bonus potential.
• Non-draw commission structure.
• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off and volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture.
• Access to Sleep Number’s bed benefit.
• Eligible team members may receive medical, pharmacy, dental, life and disability insurance, paid time off, and additional wellbeing resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED