Sales Representative

Texas Car Title & Payday Loan Services, Inc•Texas City, TX
•$13 - $14

About The Position

This is a customer-facing, performance-driven sales role. The Sales Representative works directly with customers to understand their needs and guide them through financial solutions. The position handles inbound and outbound conversations, asks follow-up questions, and helps customers make decisions, including discussing money. It calls for comfort with direct questions, customer hesitation or rejection, outbound calls, and conversations that may feel uncomfortable. The role offers structured training, ongoing coaching, and fast-track advancement opportunities in a team environment. Success involves staying positive and engaged when customers hesitate or say no, continuing conversations with follow-up questions, building confidence through practice and coaching, applying feedback promptly, and performing consistently in a structured, goal-driven environment. The position has a 40-hour work week, including Saturdays. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m.; Sundays are off.

Requirements

  • High school diploma or equivalent.
  • Must be able to work 40 hours per week, including Saturdays.
  • Satisfactory completion of pre-employment screenings.
  • Reliable personal transportation and a valid Driver’s License.
  • Strong communication skills.
  • Ability to learn quickly and adapt.
  • Comfort speaking with customers over the phone and in person.
  • Comfort asking direct questions, making outbound calls, discussing money, and handling hesitation or rejection.

Nice To Haves

  • Customer service, sales, or collections experience.
  • Fluency in English and Spanish.

Responsibilities

  • Work directly with customers to understand their needs and guide them through financial solutions.
  • Handle inbound and outbound customer conversations, including making outbound calls.
  • Ask follow-up questions and help customers make decisions, including through financial conversations.
  • Respond to customer hesitation or rejection while staying engaged and continuing the conversation.
  • Apply coaching and feedback and perform consistently in a structured, goal-driven environment.

Benefits

  • Majority company-paid health, dental, and vision insurance.
  • 401(k) program.
  • Company-paid life and disability insurance.
  • Two weeks of paid vacation, six paid holidays, two PTO days, and five sick days.
  • Monthly bonus potential.
  • Competitive compensation with bonus potential.
  • Structured training and ongoing coaching.
  • Fast-track advancement opportunities.
  • Team environment focused on employee success.
  • Every Sunday off.
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