Sales Representative

Dal-Tile•Linthicum Heights, MD

About The Position

Dal-Tile, a subsidiary of Mohawk Industries and a manufacturer of tile and natural stone, is seeking a Sales Representative to increase market share and sales for the Dal-Tile SBU in a prescribed region or area. The role focuses on servicing existing customers, developing new accounts through cold calling, and supporting sales growth while maintaining approved product margin goals. The representative conducts weekly sales calls and reporting, plans monthly sales strategies and travel, analyzes local markets and key accounts, researches product preferences, and follows up with clients on programs and projects. The role also includes providing product knowledge seminars and using company reporting tools to achieve sales objectives. This position requires regular travel within the assigned area and physical activity, including frequent lifting of up to 50 pounds.

Requirements

  • High school diploma; some college is highly preferred.
  • Functional computer knowledge of Microsoft Word, Excel, and Lotus Notes/email.
  • Clean driving record and reliable transportation.
  • Four years of prior selling experience.
  • Ability to work in an unstructured, unsupervised environment.
  • Self-motivated and able to work with little or no supervision.
  • Proven interpersonal, influencing, and negotiation skills.
  • Strong verbal and written communication skills.
  • Ability to exercise independent judgment and demonstrate solid time-management and organizational skills.
  • Ability to frequently lift 50 pounds.
  • Ability to stand, use hands, reach, walk, stoop, kneel, crouch, or crawl; may also sit, climb, or balance.

Nice To Haves

  • Some college education.
  • Prior customer service experience.

Responsibilities

  • Increase market share and sales for the Dal-Tile SBU in the assigned region or area.
  • Service existing customers and expand the account base through cold calling, averaging 4–5 cold calls per week.
  • Conduct weekly sales calls and prepare weekly sales and call reports.
  • Develop monthly sales-call strategies and prepare a monthly travel calendar.
  • Analyze top dealers, contractors, and builders in the area.
  • Research local product data, including commonly purchased product types, styles, and sizes, to guide sales strategy.
  • Grow sales and sales volume while maintaining company-approved product margin goals.
  • Complete Positive Action Forms for cold calls that result in a display, rack, or sale.
  • Use influence and negotiation skills to sell products or place displays in customer showrooms.
  • Follow up with clients by phone, letter, or email.
  • Establish and maintain client files and provide timely follow-up on programs and projects.
  • Provide product knowledge seminars to customers.
  • Use On Demand reporting to achieve sales objectives.
  • Perform other duties as required.

Benefits

  • Company match on 401(k).
  • Employee purchase discount.
  • Tuition reimbursement.
  • Competitive salary and a comprehensive benefits package.
  • Career opportunities and an environment of creativity and growth.
  • Family-friendly work environment and commitment to promoting from within.
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