Sales Representative

Sleep Number • Gastonia, NC

13d • $47,000 - $58,000 • Onsite

About The Position

Sleep Number is hiring a Sales Representative to help customers find products that meet their sleep needs and to contribute to the company’s purpose of improving lives through personalized sleep. This retail role offers an opportunity to grow a sales career while delivering personalized customer experiences, developing customer relationships, and working toward individual and team sales goals. The role includes a $16-per-hour base rate, uncapped commission, and bonus potential; the company reports that most team members earn $47,000–$58,000 annually, though actual earnings vary and are not guaranteed.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• A goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energetic and proactive approach in a customer-focused environment.
• Willingness to welcome feedback and coaching as a collaborative team player.
• Comfort with technology and openness to adopting new tools.

Responsibilities

• Discover customers’ sleep needs and match them with appropriate Sleep Number products.
• Explain product benefits and current promotions clearly, deliver personalized customer experiences, and work to exceed sales goals.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Work with the team to maintain a polished showroom and deliver an exceptional store experience.
• Participate in sales practice training and coaching to develop sales skills.

Benefits

• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture.
• Access to Sleep Number's bed benefit.
• Medical and pharmacy benefits, life and disability insurance, paid time off, and additional wellbeing resources for eligible team members.
• Base rate of $16 per hour, uncapped commission, and bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED