Sales Representative

Sleep Number • Virginia Beach, VA

14d

About The Position

Sleep Number is hiring a Sales Representative to help customers find products suited to their sleep needs and deliver personalized retail experiences. This role contributes directly to Sleep Number’s purpose of improving lives by personalizing sleep and offers an opportunity to develop a retail sales career with uncapped commission and bonus potential.

The representative explains product benefits and promotions, builds customer relationships through outbound calls, and helps maintain a polished showroom. Team members participate in sales training and coaching. The role requires a flexible retail schedule, including evenings and weekends.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• A goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.

Responsibilities

• Discover each customer’s sleep needs and match them with the right Sleep Number products.
• Clearly explain product benefits and current promotions, providing personalized experiences that drive customer satisfaction and exceed sales goals.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Work with the team to maintain a polished showroom and deliver an exceptional store experience.
• Participate in sales practice training and coaching to develop sales skills.

Benefits

• Base rate of $16 per hour, uncapped commission, and bonus potential; the posting states most team members earn $61,000–$70,000 annually, with actual earnings varying and not guaranteed.
• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Access to Sleep Number’s bed benefit.
• Medical and pharmacy benefits, life and disability insurance, paid time off, and additional wellbeing resources for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED