Sales Representative

RNR Tire Express•Victoria, TX

5d•Onsite

About The Position

RNR Tire Express is a national franchise retailer providing tires and wheels with affordable payment options. The company describes its culture as centered on serving customers, supporting employees with training and tools, and maintaining a family-oriented workplace. It offers flexible schedules and is closed every Sunday. The Sales Representative works with customers in the store, answers questions, sells products, handles payments, and ensures merchandise is attractively displayed. The role also involves developing sales goals and projections, finding ways to increase sales and improve efficiency and customer service, monitoring competitors, and training staff. The position requires knowledge of tire and wheel inventory and fitments, customer prospecting, and clear communication. Duties are performed in an office environment under temperature-controlled conditions, with a usually moderate noise level.

Requirements

High school diploma or equivalent.
Previous experience in customer service, account executive, sales representative, or account manager roles.
Strong communication skills, including clear, concise, professional communication and active listening.
Strategic planning abilities.
Ability to calculate fractions, decimals, percentages, taxes, and sales receipts.
Ability to understand and carry out written or oral instructions.
Knowledge of industry-standard software.
Ability to multitask at a high level.
Ability to prospect for new customers through various channels.
Valid driver's license and clean driving record.
Ability to stand, walk, grasp with hands, and work on a computer for prolonged periods.
Ability to lift up to 30 lbs.

Nice To Haves

Prior experience as a customer service representative, account executive, sales representative, account manager, or account representative is described as helpful to success in the role.

Responsibilities

Greet and assist customers who come into the store.
Maintain working knowledge of inventory, vehicle fitments, and tire types.
Help customers find in-stock wheel and/or tire packages for their vehicles.
Compile quote sheets for customers.
Review quote booklets with customers before Accounts Management assists with the full agreement contract.
Explain payment options and program details, including referral, warranty, and SAC information.
Process customer warranty claims.
Make phone calls to attract new or previous customers.
Help keep inventory properly tagged and itemized.
Educate customers on proper wheel and tire care.
Keep the floor properly stocked.
Maintain a clean and stocked showroom.
Create sales goals and forecast future sales projections.
Look for ways to increase sales and improve efficiency and customer service.
Monitor competitors and train staff.
Perform other duties as assigned.