Sales Representative

Sherwin-Williams•Grand Rapids, MI

About The Position

Sales Representatives initiate and manage customer relationships and serve as the Company’s point of contact. The role is responsible for growing Protective & Marine sales by securing new accounts and maintaining existing customer accounts. The representative uses professional selling tools to plan calls and document sales activity, develops territory market strategies, and conducts product demonstrations and competitive product comparisons. The position includes customer contact, potentially with minors, and may involve access to cash and payment methods, electronic equipment, personal information, merchandise, and other valuable items. The Company states that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without requiring employment visa sponsorship now or in the future.
  • Must have a valid, unrestricted driver's license.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
  • Must be willing to travel as required for the position.
  • Must have at least one year of business-to-business (B2B) sales experience.

Nice To Haves

  • At least one year of work experience as a Commercial Branch Manager or Sales Representative for Sherwin-Williams.
  • At least one year of work experience in the automotive aftermarket industry.
  • Previous experience conducting outside sales calls.
  • At least an associate degree in business, sales, or marketing.
  • Previous work experience selling paint and paint-related products.
  • Experience using timekeeping and/or customer relationship management (CRM) systems.
  • Formal training in value selling concepts and/or continuous improvement tools such as Six Sigma, or at least one year of work experience applying them.
  • Willingness to relocate for future job opportunities.

Responsibilities

  • Develop strategies to grow sales and profits with key, opportunity, new, and existing customers.
  • Build effective relationships with customers.
  • Conduct product demonstrations to support customer solutions.
  • Develop working relationships with stores to achieve business goals.
  • Generate leads.
  • Help determine pricing schedules for quotes, promotions, and negotiations.
  • Prepare weekly and monthly reports as required.
  • Give sales presentations to prospective clients.
  • Coordinate sales efforts with marketing programs.
  • Understand and promote company programs.
  • Prepare and submit sales contracts for orders.
  • Visit clients and prospective clients to evaluate needs or promote products and services.
  • Maintain client records.
  • Answer client questions about terms, products, prices, and availability.

Benefits

  • A wide range of benefits intended to support health and well-being, career development, and connection.
  • Benefit offerings may include retirement, health care, total well-being, and daily commute benefits; eligibility depends on hiring circumstances.
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