Sales Representative

Tennessee Title Loans•Knoxville, TN

About The Position

This is a customer-facing, performance-driven sales role. The Sales Representative works directly with customers to understand their needs and guide them through financial solutions, handling both inbound and outbound conversations. The role involves asking follow-up questions, addressing hesitation and objections, making outbound calls, and helping customers make decisions that may involve financial discussions. The position is suited to someone who stays positive and engaged when customers hesitate or say no, applies feedback and coaching quickly, and can perform consistently in a structured, goal-driven environment. The company provides structured training and ongoing coaching, with fast-track advancement opportunities and a team environment focused on employee success.

Requirements

  • High school diploma or equivalent.
  • Able to work 40 hours per week, including Saturdays.
  • Complete pre-employment screenings satisfactorily.
  • Have reliable personal transportation and a valid driver's license.
  • Strong communication skills.
  • Ability to learn quickly and adapt.
  • Comfortable speaking with customers over the phone and in person.

Nice To Haves

  • Customer service, sales, or collections experience.
  • Fluency in English and Spanish.

Responsibilities

  • Work directly with customers to understand their needs and guide them through financial solutions.
  • Handle inbound and outbound customer conversations, including making outbound calls.
  • Ask follow-up questions and help customers make decisions, including decisions involving money.
  • Address customer hesitation, objections, or rejection while staying engaged.
  • Apply feedback and coaching to improve performance.

Benefits

  • Majority company-paid health, dental, and vision coverage.
  • 401(k) program.
  • Company-paid life and disability insurance.
  • Two weeks of paid vacation.
  • Six paid holidays.
  • Two PTO days.
  • Five sick days.
  • Monthly bonus potential.
  • Structured training and ongoing coaching.
  • Fast-track advancement opportunities.
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