Sales Representative

Lithia & Driveway • Las Vegas, NV

2d

About The Position

The Sales Representative welcomes customers, presents Hyundai products, conducts vehicle demonstrations, develops new business, and follows up with prospective and current customers using the CRM and the Salesperson Daily Work Plan. The role supports customers throughout the purchase and vehicle delivery process, maintains product knowledge, and helps keep the lot and showroom presentable.

The position also includes mentoring an assigned salesperson for 60 days. The mentor provides daily guidance on the store’s sales process, role-play, product demonstrations, and product knowledge; supports customer contact and appointment-setting activity; communicates with the program coordinator; and helps the trainee meet performance expectations.

Requirements

• Strong attention to detail.
• Sense of urgency.
• Excellent communication skills.
• Ability to type efficiently and enter accurate information into a tracking system.
• Ability to solve basic mathematical calculations.
• Basic computer skills.
• Acceptable driving record.
• Valid driver's license in the state of residence.

Responsibilities

• Greet customers promptly and professionally.
• Present products professionally and accompany customers on vehicle demonstration rides.
• Continuously develop and prospect new business.
• Collect customer contact and interest information and accurately enter it into the CRM.
• Follow up with prospective customers and maintain relationships with current customers using the Salesperson Daily Work Plan.
• Schedule customer appointments daily.
• Assist customers during the write-up process and help ensure a non-confrontational experience.
• Maintain knowledge of product information, current sales pricing, and manufacturer promotions.
• Attend and participate in daily sales and training meetings.
• Practice customer service, product presentation, product knowledge, and phone communication skills daily.
• Maintain the appearance and cleanliness of the vehicle lot and showroom.
• Present and deliver sold vehicles according to the delivery process, and introduce customers to the Service department using the Sales 2 Service process.
• Obtain appropriate licensing required by state law, when applicable, in accordance with the state’s written policy.
• Train an assigned salesperson daily for 60 days on the store’s sales process, role-play, product demonstrations, and product quizzes.
• Assist the sales representative with daily customer contact activity, appointment-setting, and follow-up with sold and unsold customers using the CRM work plan.
• Communicate regularly with the program coordinator and submit monthly meeting and activity information.
• Attend mentor training as necessary.
• Help the trainee meet the performance expectations in their job description.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed