Sales Representative

Eastern Lift Truck • Newark, DE

2d

About The Position

Eastern Lift Truck Co. is seeking a Fleet Technology Specialist to join its Equipment Technology and Fleet Solutions team. The role provides technical field support for fleet technology products while helping develop business opportunities for safety camera systems and other Equipment Technology solutions. The work is approximately 50% project management and customer support and 50% sales support and business development. The successful candidate will work with customers, technicians, sales representatives, manufacturers, and internal team members, independently managing field-based projects and identifying opportunities to grow the Equipment Technology business throughout Eastern Lift Truck’s operating footprint.

Requirements

• Strong technical aptitude and willingness to learn new technologies and products.
• Excellent communication, presentation, customer service, and relationship-building skills.
• Strong organizational, problem-solving, and follow-up skills, with the ability to manage multiple priorities.
• Self-motivated and comfortable working independently and collaboratively across teams.
• Proficiency with Microsoft Office and standard business applications.
• Valid driver’s license and ability to travel regularly throughout Eastern Lift Truck’s operating footprint, including occasional overnight travel.

Nice To Haves

• Previous customer service, technical support, sales, or business development experience.
• Experience with fleet technology, telemetry, camera systems, material handling equipment, or related technology.
• Material handling or forklift industry experience.

Responsibilities

• Serve as a primary customer resource for Eastern Lift Truck’s Equipment Technology products and solutions.
• Coordinate customer projects from initial demonstration through implementation and ongoing support.
• Develop new business opportunities for safety camera systems and other Equipment Technology solutions.
• Work with existing customers to identify opportunities to improve forklift safety, fleet visibility, operator awareness, and facility safety.
• Conduct product demonstrations, presentations, and Equipment Technology evaluations with customers.
• Partner with sales representatives to identify opportunities, support customer meetings, and develop new and existing accounts.
• Educate Eastern Lift Truck’s sales team on Equipment Technology products, applications, capabilities, and customer solutions.
• Coordinate with customers, sales representatives, technicians, administrators, and manufacturers to support successful customer projects.
• Assist with system commissioning and customer handoff, working with technical resources as needed for installation and troubleshooting.
• Provide customer training and ongoing product support following implementation.
• Follow up on customer inquiries, demonstrations, quotations, projects, and sales opportunities.
• Maintain strong customer relationships and a high level of customer service.
• Perform other duties as assigned.

Benefits

• Company car or car allowance with fuel card
• Company cell phone and laptop
• Medical, dental, vision, and prescription plan
• 401(k) with partial company match
• Paid vacation and sick days
• Paid holidays
• Short- and long-term disability
• Basic and supplemental life insurance policies

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed