Sales Representative

Brookfield Properties•Austin, TX
•Onsite

About The Position

The Sales Representative supports the Sales Manager in delivering a seamless new-home buying experience in Easton Park, a master-planned community in Austin. The role involves greeting and engaging visitors, understanding buyer needs, following up throughout the sales journey, and assisting with prospecting and marketing to generate interest in the community. The representative also supports daily sales office operations, including administrative work, model and signage presentation, and maintaining accurate customer information in the CRM system. Other duties may be assigned.

Requirements

  • High school diploma or equivalent.
  • Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
  • Exceptional listening skills and the ability to translate customer needs into tailored solutions.
  • Strong creative problem-solving capabilities.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment while maintaining urgency, accuracy, and attention to detail.
  • Highly organized work style, consistent follow-through, documentation discipline, and reliability in meeting deadlines and sales process requirements.

Nice To Haves

  • Additional education or industry training.
  • At least one year of new-home sales experience, with familiarity with builder processes, customer engagement, and community or product positioning.

Responsibilities

  • Greet and engage visitors, build relationships, and help the Community Sales Manager determine visitor needs and preferences.
  • Provide timely and consistent follow-up with visitors and buyers from their initial visit through closing and beyond.
  • Assist the Community Sales Manager with prospecting, marketing, and promoting new business.
  • Support sales office administration, including answering phones, preparing purchase contracts, taking reservations, coordinating sales office and model maintenance, opening and closing the sales complex, scheduling appointments, pre-qualifying potential buyers, and maintaining signage and the exterior.
  • Enter and update visitor and buyer information in the company’s Customer Relationship Management (CRM) system daily.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation and total rewards package.
  • Extended medical, dental, and vision benefits beginning on day one.
  • 401(k) matching, with vesting beginning on day one.
  • Career development programs.
  • Charitable donation matching.
  • Paid volunteer hours.
  • Paid parental leave.
  • Family planning assistance, including IVF, surrogacy, and adoption options.
  • Wellness and mental health resources.
  • Pet insurance.
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