Sales Representative

Sleep Number•Gilbert, AZ
•$47,000 - $58,000•Onsite

About The Position

Sleep Number is seeking a Sales Representative to help customers find personalized sleep solutions. The role contributes to the company’s purpose of improving lives by personalizing sleep and offers an opportunity to grow a retail sales career with uncapped commission and bonus potential. Sales Representatives deliver personalized customer experiences, build customer relationships, support the showroom experience, and participate in training and coaching.

Requirements

  • Strong communication skills and the ability to adapt to diverse customer needs.
  • Goal-oriented, customer-focused attitude and motivation to exceed individual and team sales goals.
  • Ability to work a flexible retail schedule, including evenings and weekends.
  • 1–2 years of retail, customer service, or other customer-facing experience.
  • High school diploma or equivalent.

Nice To Haves

  • Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
  • Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
  • Ability to work independently with minimal supervision while collaborating effectively with a team.
  • Energetic and proactive approach in a customer-focused environment; willingness to welcome feedback and coaching.
  • Tech-savvy and an early adopter.

Responsibilities

  • Discover customers’ sleep needs and match them with appropriate Sleep Number products.
  • Explain product benefits and current promotions clearly, provide personalized customer experiences, and work to exceed sales goals.
  • Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
  • Help maintain a polished showroom and provide an exceptional store experience.
  • Participate in sales practice training and coaching to improve sales skills.

Benefits

  • Health, dental, and vision benefits.
  • 401(k) benefits.
  • Flexible paid time off.
  • Volunteer opportunities.
  • Comprehensive training and career development programs.
  • Supportive, inclusive culture where contributions are valued.
  • Access to Sleep Number’s bed benefit.
  • Eligible team members may receive medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional wellbeing resources.
  • Base rate of $16 per hour, uncapped commission, and bonus potential; most team members earn $47,000–$58,000 annually, with actual earnings varying and not guaranteed.
  • Non-draw commission structure.
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