Sales Representative

Wisconsin Auto Title Loans•Stevens Point, WI

About The Position

This is a customer-facing, performance-driven sales role focused on understanding customer needs and guiding customers through financial solutions. The Sales Representative handles inbound and outbound conversations, asks follow-up questions, and helps customers make decisions, including discussing money. The role calls for comfort with direct questions, customer hesitation or rejection, outbound calls, and conversations that may feel uncomfortable. The company provides structured training and ongoing coaching, with opportunities for advancement and a team environment focused on employee success. Compensation is $16.00–$18.00 per hour, with monthly bonus potential. The work week is 40 hours, Monday through Saturday, with Sundays off. Branch hours are Monday through Friday, 10 a.m.–6 p.m., and Saturday, 9 a.m.–1 p.m.

Requirements

High school diploma or equivalent.
Able to work 40 hours per week, including Saturdays.
Satisfactory completion of pre-employment screenings.
Reliable personal transportation and a valid driver's license.
Comfortable speaking with customers over the phone and in person.
Strong communication skills.
Ability to learn quickly and adapt.
Able to stay positive and engaged in a structured, goal-driven environment.

Nice To Haves

Customer service, sales, or collections experience.
Fluency in English and Spanish.

Responsibilities

Work directly with customers to understand their needs and guide them through financial solutions.
Handle inbound and outbound customer conversations, including making outbound calls.
Ask direct and follow-up questions to help customers make decisions, including in financial conversations.
Respond constructively to customer hesitation and rejection, staying engaged rather than ending conversations.
Apply feedback and coaching to build confidence and improve performance.