Sales Representative

Sleep Number•South Windsor, CT
•Onsite

About The Position

Sleep Number is hiring a Sales Representative to help customers find products tailored to their sleep needs and contribute to the company’s purpose of improving lives by personalizing sleep. This customer-facing retail role offers an opportunity to develop a sales career and earn uncapped commission and bonus potential. Representatives deliver personalized experiences, build customer relationships, and help create an exceptional showroom experience.

Requirements

  • Strong communication skills and the ability to adapt to diverse customer needs.
  • A goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
  • Ability to work a flexible retail schedule, including evenings and weekends.
  • 1–2 years of retail, customer service, or other customer-facing experience.
  • High school diploma or equivalent.

Nice To Haves

  • Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
  • Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
  • Ability to work independently with minimal supervision while collaborating effectively with a team.
  • Energetic, proactive approach and comfort thriving in a customer-focused environment.
  • Collaborative team mindset and openness to feedback and coaching.
  • Tech-savvy and an early adopter.

Responsibilities

  • Discover customers’ sleep needs and recommend appropriate Sleep Number products.
  • Explain product benefits and current promotions clearly while providing personalized customer experiences that support satisfaction and sales goals.
  • Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
  • Work with the team to maintain a polished showroom and deliver an exceptional store experience.
  • Participate in sales practice training and coaching to develop sales skills.

Benefits

  • Base rate of $17.75 per hour, uncapped commission, and bonus potential; most team members earn $47,000–$58,000 annually, with actual earnings varying and not guaranteed.
  • Health, dental, vision, and 401(k) benefits.
  • Flexible paid time off and volunteer opportunities.
  • Comprehensive training and career development programs.
  • Supportive, inclusive culture.
  • Access to Sleep Number’s bed benefit.
  • Eligible team members may receive medical, pharmacy, dental, life and disability insurance, paid time off, and additional wellbeing resources.
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