Sales Representative

Sleep Number•Greenfield, WI
•$47,000 - $58,000

About The Position

Sleep Number is hiring a Sales Representative to help customers find products suited to their sleep needs and contribute to the company’s purpose of improving lives by personalizing sleep. This retail sales role delivers tailored customer experiences, explains product benefits and promotions, and builds relationships that support customer satisfaction and sales results. Representatives help maintain a polished showroom, work collaboratively with the store team, and participate in sales training and coaching.

Requirements

  • Strong communication skills and the ability to adapt to diverse customer needs.
  • A goal-oriented, customer-focused attitude and motivation to exceed individual and team sales goals.
  • Ability to work a flexible retail schedule, including evenings and weekends.
  • 1–2 years of retail, customer service, or other customer-facing experience.
  • High school diploma or equivalent.

Nice To Haves

  • Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
  • Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
  • Ability to work independently with minimal supervision while collaborating effectively with a team.
  • Energetic, proactive approach and ability to thrive in a customer-focused environment.
  • Collaborative attitude and openness to feedback and coaching.
  • Tech-savvy early adopter.

Responsibilities

  • Discover customers’ sleep needs and match them with appropriate Sleep Number products.
  • Explain product benefits and current promotions clearly, providing personalized customer experiences that drive satisfaction and exceed sales goals.
  • Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
  • Work with the team to maintain a polished showroom and deliver an exceptional store experience.
  • Participate in sales practice training and coaching to develop sales skills.

Benefits

  • Base rate of $16 per hour, uncapped commission, and bonus potential; the commission structure is non-draw.
  • Health, dental, vision, and 401(k) benefits.
  • Flexible paid time off and volunteer opportunities.
  • Comprehensive training and career development programs.
  • Supportive, inclusive culture.
  • Access to Sleep Number’s bed benefit.
  • Eligible team members may receive medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional wellbeing resources.
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