Sales Rep Non-Acute Care Government

Medline Industries, LP•Dallas, TX
•Onsite

About The Position

Drive sales growth and overall profitability in assigned product categories by working with Medline’s sales force to grow targeted accounts. Manage an assigned territory through field sales activities, including territory analysis, geographic coverage, account management, prospecting, and new product evaluations. The representative is called into accounts when opportunities are identified and may partner with account-assigned sales representatives to close sales. Prepare and present clinical or technical proposals explaining how Medline products can meet customer needs and integrate with customer systems and equipment. The role must be based near the Dallas, Texas area. Serve as a product specialist for the assigned territory, supporting complex technical sales and helping customers evaluate, implement, and use products. Build relationships with clinicians, physicians, hospital contacts, sales colleagues, and other industry influencers. Provide product education, presentations, in-services, technical training, and post-sale follow-up. Monitor customer needs, market conditions, product quality questions, and competitive activity, and report relevant information to management. The position requires travel for business within and outside the state. The representative must be able to drive and travel by car for 80% of each day. The work environment includes office settings and medical facilities. Non-traditional work hours, such as weekends or multiple shifts, may be required for in-services. Medline offers benefits to employees working an average of 30 or more hours per week, including health insurance, life and disability coverage, 401(k) contributions, and paid time off. Employees working fewer than 30 hours per week receive 401(k) contributions, paid time off, and access to the Employee Assistance Program, Employee Resource Groups, and the Employee Service Corp. Medline states that it is an equal opportunity employer and is dedicated to inclusion and employee growth.

Requirements

  • Bachelor’s degree and at least 2 years of quota-based sales experience with cold calling and commissioned, full-cycle sales experience; alternatively, at least 5 years of such quota-based sales experience.
  • At least 2 years of tangible product sales and account management experience.
  • Demonstrated record of sales growth and quota attainment.
  • Ability to identify prospects, connect with stakeholders, build consensus, and close new business.
  • Ability to organize and communicate clinical and/or technical information clearly and concisely.
  • Ability to work with minimal supervision in a detail-focused, results-oriented environment.
  • Strong communication and relationship-building skills.
  • Customer service skills to support a positive customer experience.
  • Time management skills to meet sales targets.
  • Financial acumen to understand financial aspects and manage contract figures.
  • Proficiency with Microsoft products.
  • Exposure to and use of customer relationship management (CRM) software.
  • Ability to drive and travel by car for 80% of each day, including business travel within and outside the state.
  • Must live near the Dallas, Texas area.

Responsibilities

  • Participate in division product and market strategy, competitive analyses, and research and development requirements.
  • Develop sales plans, strategies, objectives, policies, procedures, tools, and programs that align with corporate sales and marketing objectives.
  • Develop and maintain detailed knowledge of accounts, including decision makers, department structures, products in use, competitors, and new-product processes.
  • Serve as a product specialist, develop and present sales proposals and systems solutions, and close complex technical sales.
  • Keep current on product specifications, service programs, competitive activity, market conditions, innovations, pricing, and industry practices and developments.
  • Support Medline sales representatives by answering questions by email, phone, or in person.
  • Provide management with oral and written reports on customer needs, problems, interest, competitive activity, and potential new products and services.
  • Work with Medline Sales Managers to promote sales goals and initiatives, and build strategic relationships with the sales team and external customers.
  • Establish and maintain relationships with prospective and current customers in the assigned territory to develop new sales.
  • Interact with clinicians to communicate product choices and conduct product evaluations, trials, and in-services.
  • Develop and maintain relationships with physicians, clinicians, hospitals, and industry influencers to meet customer needs and corporate objectives.
  • Resolve customer problems and complaints.
  • Collaborate with the territory sales team to create and deliver product-line presentations to decision makers; educate customers on industry trends and regulations and address their concerns.
  • Lead product evaluations and implementations; develop and conduct customer in-services and technical training, and create product training and resource materials.
  • Monitor and analyze quality questions and customer complaints, troubleshoot issues, and help determine whether they relate to education or product concerns.
  • Follow up with customers and sales representatives after evaluations and implementations.
  • Negotiate and conduct periodic customer reviews to secure and grow established business.
  • Track sales performance against objectives and report results to management.
  • Provide timely reporting and analysis of account business conditions; monitor and distribute monthly and specialized reports on contracts, programs, and focus areas.
  • Maintain customer records in automated systems; manage expense and sample accounts; and respond to accounts receivable issues.

Benefits

  • Health insurance
  • Life insurance
  • Disability insurance
  • 401(k) contributions
  • Paid time off
  • Employee Assistance Program access for employees working fewer than 30 hours per week
  • Employee Resource Groups access for employees working fewer than 30 hours per week
  • Employee Service Corp access for employees working fewer than 30 hours per week
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