Sales Rep State & Local Government

Medline • New Orleans, LA

6d • Onsite

About The Position

Drive sales growth and overall profitability in assigned product categories. Work with Medline’s sales force to grow targeted accounts and manage an assigned territory through field sales activities, including territory analysis, geographic coverage, account management, prospecting, and new product evaluations. The role is called into accounts when opportunities are identified and may work with account-assigned sales representatives to close sales. Prepare and present clinical or technical proposals explaining how Medline products can meet customer needs and integrate with customer systems and equipment. The employee must live near New Orleans or Baton Rouge, Louisiana, and will be in the territory five days a week.

Serve as a product specialist for the assigned territory, developing and presenting sales proposals and systems solutions, and closing complex technical sales. Build relationships with Medline sales teams, prospective and current customers, clinicians, physicians, hospitals, and industry influencers. Lead product evaluations, implementations, customer in-services, and technical training. Track sales performance, report on business conditions, maintain customer records, and manage expense and sample accounts. The position includes business travel within and outside the state and requires driving in a car for 80% of each day. Work takes place in office settings and medical facilities; non-traditional hours, including weekends or multiple work shifts, may be required for in-services.

Requirements

• Bachelor’s degree and at least 2 years of quota-based sales experience involving cold calling and commissioned, full-cycle sales, or at least 5 years of such sales experience.
• At least 2 years of tangible product sales and account management experience.
• Demonstrated track record of sales growth and quota attainment.
• Ability to identify, connect with, build consensus, and close new business.
• Ability to organize and clearly communicate clinical and/or technical information.
• Ability to work with minimal supervision in a detail-focused, results-oriented environment.
• Strong communication and relationship-building skills.
• Customer service skills to support a positive customer experience.
• Time-management skills to meet sales targets.
• Financial acumen to understand financial matters and manage contract figures.
• Proficiency with Microsoft products.
• Exposure to and experience using customer relationship management (CRM) software.
• Ability to travel for business within and outside the state.
• Ability to drive and travel by car for 80% of each workday.
• Must live near New Orleans or Baton Rouge, Louisiana.

Responsibilities

• Participate in division product and market strategy, competitive analyses, and research and development requirements.
• Develop and implement sales plans, strategies, objectives, policies, procedures, tools, and programs aligned with corporate sales and marketing objectives.
• Develop and maintain detailed knowledge of accounts, decision makers, department hierarchies, products in use, competitors, and new-product processes.
• Act as the product specialist for the territory, developing and presenting proposals and systems solutions and closing complex technical sales.
• Keep current on product specifications, service programs, competitive activities, market conditions, innovations, competitor services and pricing, industry practices, regulations, and developments.
• Support Medline sales representatives by answering questions through email, phone, or in person.
• Provide management with oral and written reports on customer needs, problems, interest, competitive activities, and potential new products and services.
• Work with Medline Sales Managers to promote sales goals and initiatives and build strategic partnerships with the sales team and external customers.
• Develop and maintain relationships with prospective and current customers in the assigned territory to generate new sales.
• Interact with clinicians to communicate product choices and conduct product evaluations, trials, and in-services.
• Develop and maintain physician, clinician, hospital, and industry-influencer contacts while addressing customer needs.
• Expedite resolution of customer problems and complaints.
• Create and conduct product-line sales presentations with the territory sales team, educate customers on industry trends and regulations, and address concerns or objections.
• Lead customer product evaluations and implementations; develop and deliver customer in-services and technical training.
• Develop product training and resource materials, including tools, resources, presentations, and manuals.
• Monitor and analyze quality questions and customer complaints, troubleshoot issues, and help identify whether they relate to education or products.
• Follow up with customers and sales representatives after evaluations and implementations.
• Negotiate and conduct periodic customer reviews to secure and grow established business.
• Track sales performance against objectives and report results to management.
• Provide timely reporting and analysis of business conditions within accounts; monitor and distribute monthly and specialized reports on contracts, programs, and focus areas.
• Maintain customer records using automated systems, manage expense and sample accounts, and respond to accounts-receivable issues.

Benefits

• Health insurance
• Life insurance
• Disability insurance
• 401(k) contributions
• Paid time off
• For employees working fewer than 30 hours per week on average: access to the Employee Assistance Program, Employee Resource Groups, and the Employee Service Corp

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level