Sales Rep State & Local Government

Medline Industries, LP•New Orleans, LA
•Onsite

About The Position

Drive sales growth and overall profitability in assigned product categories by working with the Medline sales force to grow targeted accounts. Manage an assigned territory through field sales activities, including territory analysis, geographic coverage, account management, prospecting, and new product evaluations. The role is called into accounts as opportunities are identified and may work with account-assigned sales representatives to close sales. Prepare and present clinical or technical proposals explaining how Medline products can meet customer needs and integrate with customer systems and equipment. The position requires living near New Orleans or Baton Rouge, Louisiana, and working in the territory five days per week. The role involves travel within and outside the state, including driving in a car for 80% of each workday. The work environment includes offices and medical facilities, and non-traditional hours, such as weekends or multiple shifts, may be required for in-services.

Requirements

  • Bachelor’s degree and at least 2 years of quota-based sales experience demonstrating cold calling and commissioned, full-cycle sales experience, or at least 5 years of such quota-based sales experience.
  • At least 2 years of tangible product sales and account management experience.
  • Demonstrated track record of sales growth and quota attainment.
  • Ability to identify, connect with, build consensus, and close new business.
  • Ability to organize and clearly deliver clinical and/or technical information.
  • Ability to work with minimal supervision in a detail-focused, results-oriented environment.
  • Strong communication skills to communicate and build relationships with clients.
  • Customer service skills to support a positive customer experience from start to finish.
  • Time management skills to meet sales targets.
  • Financial acumen to understand financial aspects and manage contract figures.
  • Proficiency with Microsoft products.
  • Exposure to and use of Customer Relationship Management (CRM) software.
  • Ability to drive a car and travel in it for 80% of each workday; business travel is required within and outside the state.
  • Must live near New Orleans or Baton Rouge, Louisiana, and be in the territory five days per week.

Responsibilities

  • Participate in division product and market strategy, competitive analyses, and research and development requirements.
  • Ensure sales plans, strategies, objectives, policies, and procedures align with corporate sales and marketing objectives.
  • Develop and implement sales tools and programs.
  • Develop and maintain detailed knowledge of accounts, decision makers, department structures, products and their uses, competitors, and new product processes and programs.
  • Serve as the product specialist for the assigned territory, developing and presenting proposals and systems solutions and closing complex technical sales.
  • Keep current on product specifications, service programs, and competitive activity through communication with Marketing and Sales Management.
  • Support Medline Sales Representatives by answering questions via email, phone, or in person.
  • Report customer needs, problems, interests, competitive activity, and opportunities for new products and services to management.
  • Maintain product, clinical, and procedural knowledge; monitor market conditions, innovations, competitor services, pricing, and sales.
  • Stay informed about current practices, research, professional norms, regulations, business trends, and industry developments in relevant markets.
  • Work with Medline Sales Managers to promote sales goals and initiatives and build partnerships with the sales team and external customers.
  • Establish and maintain business relationships with prospective and current customers in the assigned territory or market segment to develop sales.
  • Engage clinicians, communicate product choices, and conduct product evaluations, trials, and in-services.
  • Develop and maintain physician, clinician, hospital, and industry-influencer relationships to meet customer needs and corporate objectives.
  • Resolve customer problems and complaints.
  • Collaborate with the territory sales team to create and deliver product presentations to decision makers.
  • Educate customers on industry trends and regulations and address concerns or objections about products and services.
  • Lead customer product evaluations and implementations.
  • Develop and deliver customer in-services and technical training, and create product training and resource materials.
  • Monitor and analyze quality questions and customer complaints, troubleshoot issues, and help determine whether they concern education or product quality.
  • Follow up with customers and sales representatives after evaluations and implementations.
  • Negotiate and conduct periodic customer reviews to secure and grow established business.
  • Track sales performance against objectives and report results to management.
  • Provide timely reporting and analysis of account business conditions.
  • Monitor and distribute monthly and specialized reports on contracts, programs, and focus areas.
  • Maintain customer records using automated systems.
  • Manage expense and sample accounts and respond to accounts-receivable issues.

Benefits

  • Health insurance
  • Life insurance
  • Disability benefits
  • 401(k) contributions
  • Paid time off
  • Employee Assistance Program access for employees working less than 30 hours per week
  • Employee Resource Groups for employees working less than 30 hours per week
  • Employee Service Corp access for employees working less than 30 hours per week
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