Sales Rep Non-Acute Care Government

Medline • Dallas, TX

12d

About The Position

Drive sales growth and overall profitability in assigned product categories. Work with the Medline sales force to grow targeted accounts and manage an assigned territory through field sales activities, including territory analysis, geographic coverage, account management, prospecting, and new product evaluations. The representative is called into accounts as opportunities are identified and may work with account-assigned sales representatives to close sales. Prepare and present clinical or technical proposals showing how Medline products can meet customer needs and integrate with customer systems and equipment. The candidate must live near the Dallas, Texas area.

Serve as the product specialist for the assigned territory, supporting sales representatives and customers with product expertise, sales proposals, systems solutions, and complex technical sales. Build and maintain customer and industry relationships, conduct product evaluations and trials, deliver in-services and training, support implementations, resolve customer concerns, and help secure and grow business. Track sales performance, report account and market conditions, maintain customer records, and manage expenses, samples, and accounts receivable issues.

The position involves travel within and outside the state for business. The representative must be able to drive and spend 80% of each day traveling by car. The work environment includes offices and medical facilities, and non-traditional hours may be required for in-services, including weekends and multiple work shifts. Medline offers benefits to employees working an average of 30 or more hours per week, including health insurance, life and disability insurance, 401(k) contributions, and paid time off. Employees working fewer than 30 hours per week receive 401(k) contributions, paid time off, and access to the Employee Assistance Program, Employee Resource Groups, and Employee Service Corp.

Requirements

• Bachelor’s degree and at least 2 years of quota-based sales experience involving cold calling and commissioned, full-cycle sales, or at least 5 years of such sales experience without the degree requirement.
• At least 2 years of tangible product sales and account management experience.
• Demonstrated track record of sales growth and quota attainment.
• Ability to identify prospects, connect with them, build consensus, and close new business.
• Ability to organize and clearly communicate clinical and/or technical information.
• Ability to work with minimal supervision in a detail-focused, results-oriented environment.
• Strong communication and relationship-building skills.
• Customer service skills to ensure a positive customer experience.
• Time management skills to meet sales targets.
• Financial acumen to understand financial aspects and manage contract figures.
• Proficiency with Microsoft products.
• Experience with and use of Customer Relationship Management (CRM) software.
• Must live near the Dallas, Texas area.
• Must be able to drive a car and travel in it for 80% of each day.
• Ability to travel within the state and out of state for business.

Responsibilities

• Participate in division product and market strategy, competitive analyses, and research and development requirements.
• Ensure sales plans, strategies, objectives, policies, and procedures align with broad corporate sales and marketing objectives.
• Develop and implement sales tools and programs.
• Develop and maintain knowledge of key accounts, decision makers, department hierarchies, products and their uses, competitors, and new-product processes.
• Act as the product specialist for the assigned territory, developing and presenting sales proposals and systems solutions and closing complex technical sales.
• Keep current on product specifications, service programs, and competitive activities through communication with Marketing and Sales Management.
• Support Medline Sales Reps by answering questions via email, phone, or in person.
• Report customer needs, problems, interests, competitive activities, and potential for new products and services to management.
• Maintain product, clinical, procedural, and industry knowledge relevant to products and markets in the territory.
• Monitor market conditions, innovations, competitors' services, prices, and sales; stay informed about business trends, regulations, and industry developments.
• Work with Medline Sales Managers to promote sales goals and initiatives and build strategic partnerships with sales teams and external customers.
• Establish and maintain relationships with prospective and current customers in the assigned territory to develop new sales.
• Interact with clinicians to communicate product choices and conduct product evaluations, trials, and in-services.
• Maintain physician, clinician, hospital, and industry-influencer contacts to achieve corporate objectives and meet customer needs.
• Expedite resolution of customer problems and complaints.
• Create and conduct product-line sales presentations with the territory sales team, educate customers on industry trends and regulations, and address customer concerns or objections.
• Lead customer product evaluations and implementations; deliver customer in-services and technical training.
• Develop product training and resource materials, including tools, presentations, and manuals.
• Monitor and analyze quality questions and customer complaints, troubleshoot issues, and help determine whether they relate to education or product concerns.
• Follow up with customers and sales representatives after evaluations and implementations.
• Negotiate and conduct periodic reviews to secure and grow business with established customers.
• Track sales performance against objectives and report results to management.
• Provide timely reporting and analysis of account business conditions; monitor and distribute monthly and specialized reports on contracts, programs, and focus areas.
• Maintain customer records using automated systems.
• Manage expense and sample accounts and respond to accounts receivable issues.

Benefits

• Health insurance
• Life insurance
• Disability insurance
• 401(k) contributions
• Paid time off
• Employee Assistance Program access for employees working fewer than 30 hours per week
• Employee Resource Groups access for employees working fewer than 30 hours per week
• Employee Service Corp access for employees working fewer than 30 hours per week

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level