Sales Rep-In Training

Hilton Grand Vacations • St. Augustine, FL

12d

About The Position

Sales professionals build relationships with guests and offer them the opportunity to purchase Hilton Grand Vacations destinations. The role involves meeting guests face to face, building rapport, touring resort amenities, and presenting vacation ownership products to potential owners. The position uses pre-qualified buyers who attend appointment-only presentations; it does not involve lead generation. Team members are expected to represent the company professionally and ethically, maintain customer communication and follow-up, attend weekly sales training, and contribute to a positive, collaborative environment.

Requirements

• Minimum 1 year of sales and customer service experience with a proven track record.
• Flexibility to work a schedule that includes weekends and holidays.
• Ability to resolve sophisticated customer service issues and adapt to changes in a fast-paced environment.
• Ability to meet all compensation plan goals.
• Proficiency in English, including reading, writing, and speaking.
• High school diploma or equivalent.

Nice To Haves

• Valid Florida real estate license in good standing (listed as preferred).
• Previous sales or marketing experience in a similar luxury goods or vacation ownership industry.

Responsibilities

• Greet guests, listen to their travel interests, and offer options that meet their needs.
• Present Hilton Grand Vacations ownership products to potential owners to generate sales volume and leads while representing the company professionally and ethically.
• Maintain effective client communication and follow up through email, telephone, and written correspondence to support customer happiness.
• Apply selling concepts promoted at HGV.
• Promote an encouraging, collaborative environment and maintain company core values and policies.
• Attend one of HGVC’s sales training sessions every week.
• Carry out other reasonable requests from management that the associate is capable of performing.

Benefits

• Day 1 health benefits eligibility, including medical, dental, and vision options.
• Recognition programs and rewards.
• Travel discounts program.
• Paid vacation and paid sick days.
• Employee Assistance Program supporting physical and mental wellbeing.
• 401(k) program with company match.
• Tuition reimbursement programs.
• Employee stock purchase program.
• Learning and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED