Sales Recovery Specialist - Pet Health - Remote

Tribe Wellness•Colorado Springs, CO

2h•Remote

About The Position

At Tribe Wellness Sales, we’re on a mission to help pets live longer, healthier lives through supplements that actually deliver. This role focuses on recovering abandoned sales by proactively reaching out to customers who abandoned their carts, re-engaging them to complete their purchase. The specialist will guide pet owners in understanding the right products for their dog’s needs, answering questions and removing uncertainty. The goal is to convert warm leads into completed sales by building trust, addressing objections, and reinforcing value, transforming near-buyers into loyal, repeat customers. The role involves working closely with dedicated leaders, leveraging training resources to master conversion and customer connection, operating with no cap on commission, and working from home in a global remote environment.

Requirements

Highly-driven self starters, who are motivated by growth opportunities and the drive to excel in sales.
Knowledge, background, or raw passion around health and wellness.
Excellent verbal and written skills, with top-notch communication skills and a knack for building genuine connections.
The ability to work 40 hours per week (8 hours per day) starting at 8 AM CST.
Reliable internet and equipment are required.
A fast and reliable laptop or desktop computer, with a working mic, camera, and a headset.
Ethernet connection strongly preferred.
Enough dedicated internet speed to support calls and video without freezing, delays, or dropped audio. Minimum [10] Mbps download / [5] Mbps upload of dedicated bandwidth, with latency under ~150ms, jitter under ~30ms, and packet loss under ~1%.

Nice To Haves

Must Love Dogs!!

Responsibilities

Proactively reach out to customers who abandoned their carts, re-engaging them to complete their purchase.
Help pet owners understand the right products for their dog’s needs, answering questions and removing uncertainty with clarity and care.
Turn warm leads into completed sales by building trust, addressing objections, and reinforcing value.
Work with a high-intent audience, transforming near-buyers into loyal, repeat customers.
Work closely with our dedicated leaders, leveraging our top-notch training resources to master the art of conversion and customer connection.
Operate with no cap on commission, providing limitless earning potential while integrating seamlessly with our operations.
Work from home in a global remote environment, utilizing our communication tools and platforms.