Sales Professional - Inside Sales

LED FastStart • Covington, LA

13d • $50,000 - $100,000

About The Position

The Sales Professional serves client families by making at-need cemetery arrangements and selling pre-need arrangements. The role provides exemplary, personalized service and serves as a primary contact for families while contributing to cemetery revenue. It combines prospecting and sales with ongoing support for families, including coordinating with funeral home and cemetery colleagues to provide seamless service.

Requirements

• High school diploma or equivalent.
• One to two years of college, or an equivalent combination of education and experience.
• Current state- or province-issued driver’s license with an acceptable driving record.
• Must pass the Company’s internal presentation certification within 30 days of hire.
• Ability to treat others with empathy and respect.
• Knowledge of computers and some software.
• Customer service skills.
• Ability to obtain and maintain an insurance license if required by state or province law.

Nice To Haves

• One to two years of customer service or sales industry experience is preferred.
• An insurance license, if required by state or province law and as prescribed by the relevant state board.

Responsibilities

• Prospect for at least 1–2 hours each day and maintain and track activity levels to support productivity.
• Obtain referrals from families served by the location and build relationships in the community and with civic organizations.
• Explain and present offerings to families served and referred families.
• Respond to client inquiries promptly and with respect, sensitivity, and professionalism.
• Listen to families, understand their individual needs, and offer solutions that provide value.
• Stay in touch with families to check satisfaction; prepare for appointments and perform procedures professionally and attentively.
• Follow through on customer problems and requests.
• Build trust-based relationships and seek referrals to educate families, relatives, and friends about the benefits of pre-planning.
• Provide continuity from at-need services through aftercare and future family protection needs.
• Collaborate with funeral directors, location managers, and funeral home or cemetery staff to provide seamless, high-quality service.
• Review previous services and family contacts to prepare for current needs and sales opportunities.
• Share family concerns with the broader SCI team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED