Sales PRofessional - Outside Sales

Service Corporation International•Wheat Ridge, CO

2d•$50,000 - $100,000•Remote

About The Position

The Sales Professional works from home and presents at-need cemetery and pre-need arrangement services and products to consumers. The role is responsible for achieving monthly sales targets by generating qualified leads, following up on marketing leads, scheduling appointments, and building relationships in the community. The position also supports families through cemetery or crematory tours, contract completion, services, and aftercare, while promoting the SCI brand and service excellence. The role involves substantial prospecting, including face-to-face outreach, door knocking, and seminars, and often requires working evenings and weekends.

Requirements

High school diploma or equivalent.
Funeral Director’s License where required by state law.
Life Insurance License where required by state law; the company will support obtaining licensing.
Current state- or province-issued driver’s license with an acceptable driving record.
Computer and technology skills.
Goal-oriented, self-starting approach.
Public speaking ability and comfort presenting to small groups.
Ability to work well independently and as part of a team.
Ability to work a significant number of evenings and weekends.

Nice To Haves

College coursework.
Sales experience.
Industry experience.
Previous experience with Customer Relationship Management (CRM) systems.
Bilingual ability.

Responsibilities

Attain or exceed monthly sales revenue quotas by presenting cemetery and pre-need arrangement services and products.
Present Dignity Memorial Personal Planning Guide electronic presentations and explain the benefits of pre-planning.
Guide prospective families through cemetery grounds or crematory mausoleums, listen to their needs, discuss options, and offer suitable solutions.
Complete contracts accurately, follow up on outstanding documents and questions, and review final contracts with families.
Generate leads through community, professional, civic, business, and organizational relationships; prospect for at least 50% of the workday.
Follow up on marketing campaign leads, qualify prospective customers, and schedule sales appointments.
Track activity in the Customer Relationship Management (CRM) database and prepare relevant marketing materials or cultural knowledge for appointments.
Obtain referrals through aftercare visits with families served.
Establish service-oriented relationships with families, address concerns, meet commitments, and support families experiencing grief, including attending services or receptions.
Represent a continuous link between at-need services, aftercare, and future protective services for families.
Collaborate with management and staff to provide high-quality service and improve processes, and share family concerns with the SCI team.
Promote the SCI brand and service excellence.