Sales Outfitter Fishing/Marine

Bass Pro Shops•Broken Arrow, OK

About The Position

The Sales Outfitter performs selling and customer service activities, including greeting and acknowledging customers promptly and in a friendly manner, handling merchandise with care, and providing customers with information, assistance, and direction. The role supports a pleasant and productive shopping experience and provides a legendary experience by helping customers make buying decisions through identifying and evaluating their needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up. The Sales Outfitter demonstrates products, maintains product knowledge through ongoing training, stays informed about advertised sales, and maintains pricing and signage. The role also replenishes and restocks merchandise, assists with seasonal floor moves, maintains a clean and well-stocked work area, and follows company policies and procedures. Other duties may be assigned. Work is performed under general supervision using established procedures and innovation. The employee chooses from limited alternatives to resolve problems, exercises occasional independent judgment, and often makes recommendations about work procedures, policies, and practices.

Requirements

  • High school education or equivalent experience.
  • Ability to calculate figures such as discounts and make change for customers.
  • Ability to communicate in a friendly and professional manner with customers and associates.
  • Ability to establish and maintain effective working relationships with management, coworkers, and customers.
  • Ability to operate a computerized Point of Sale register system.
  • Ability to stand and/or walk throughout the shift.
  • Ability to occasionally ascend or descend ladders, stairs, ramps, or similar structures.
  • Ability to communicate with others to exchange information.
  • Ability to occasionally repeat motions involving the wrists, hands, and/or fingers.
  • Ability to occasionally operate machinery and/or power tools, motor vehicles, or heavy equipment.
  • Ability to move objects up to 20 pounds constantly and occasionally move or lift objects up to 100 pounds or more, using a team lift as needed.
  • Ability to occasionally work in tight or confined spaces and noisy environments.

Responsibilities

  • Support a strong commitment to world-class customer service and ensure a pleasant and productive shopping experience.
  • Greet and acknowledge customers promptly and in a friendly manner; provide information, assistance, and direction.
  • Demonstrate products to customers.
  • Maintain product expertise through ongoing product knowledge training.
  • Stay knowledgeable about advertised sales and maintain pricing and signage.
  • Replenish and restock merchandise according to merchandising guidelines and as required.
  • Assist with seasonal floor merchandise moves.
  • Keep the work area clean, neat, and well stocked with supplies.
  • Follow all company policies and procedures.
  • Identify and evaluate customers’ needs and recommend products based on that analysis.
  • Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401(k) retirement savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
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