Fishing Outfitter

Bass Pro Shops • Glendale, AZ

7d

About The Position

The Sales Outfitter performs selling and customer-service activities, including greeting and acknowledging customers promptly and in a friendly manner, handling merchandise with care, and providing customers with information, assistance, and direction. The role supports a world-class customer-service commitment and aims to provide every customer with a pleasant, productive, and legendary shopping experience.

The outfitter helps customers make buying decisions by identifying and evaluating their needs and recommending products. They demonstrate products, maintain product knowledge through ongoing training, stay informed about advertised sales, and maintain pricing and signage. The role also involves replenishing and restocking merchandise, assisting with seasonal floor moves, maintaining a clean and well-stocked work area, and following company policies and procedures. Other duties may be assigned.

Work is performed under general supervision using established procedures and innovation. The position involves choosing from limited alternatives to resolve problems, occasional independent judgment, and often making recommendations about work procedures, policies, and practices.

Requirements

• High school education or equivalent experience.
• Ability to calculate figures such as discounts and make change for customers.
• Ability to communicate in a friendly and professional manner with customers and associates.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Ability to operate a computerized point-of-sale register system.
• Ability to stand and/or walk constantly during the shift.
• Ability to move objects up to 20 pounds constantly and occasionally move or lift objects up to 100 pounds or more, using a team lift as needed.

Responsibilities

• Greet and acknowledge customers promptly and in a friendly manner.
• Provide information, assistance, and direction to customers while handling merchandise with care.
• Support a pleasant and productive shopping experience and provide a legendary experience for every customer.
• Identify and evaluate customer needs and recommend products based on that analysis.
• Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
• Demonstrate products to customers.
• Maintain product expertise through ongoing product-knowledge training.
• Stay knowledgeable about advertised sales and maintain pricing and signage.
• Replenish and restock merchandise according to merchandising guidelines and as required.
• Assist with seasonal floor merchandise moves.
• Keep the work area clean, neat, and stocked with supplies.
• Follow company policies and procedures.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Medical benefits.
• Dental insurance.
• Vision insurance.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED