Sales Ops Coordinator

Antech Diagnostics • Loveland, CO

2d

About The Position

The Sales Ops Coordinator supports the sales team by managing contract-related ServiceNow requests, processing sales requests in the CPQ system, and providing troubleshooting support and operational guidance. The role handles a high volume of requests in a fast-paced environment and requires accuracy, problem-solving, prioritization, and a commitment to operational excellence. The coordinator works with sales representatives, Sales Ops leaders, and other internal teams to help the sales team meet its targets and support organizational goals.

The position works regular business hours, with occasional overtime to meet deadlines or support other time zones. Travel is minimal, less than 10%. The role is primarily based in a typical office environment with cubicles, computers, and overhead lighting. The work environment has minimal to nonexistent temperature extremes and usually moderate noise.

Requirements

• Bachelor’s degree or equivalent experience preferred.
• 0–2 years of experience in sales operations, data management, or a similar role.
• Exceptional attention to detail and accuracy.
• Strong organizational and time-management skills.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Excellent written and verbal communication skills.
• Problem-solving ability, including troubleshooting and resolving issues efficiently.
• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Experience using ServiceNow or similar ticket-management systems to track, manage, and resolve requests.
• Proactive approach to identifying and implementing process improvements.
• Ability to work independently and collaboratively as part of a team.

Nice To Haves

• Familiarity with CPQ systems and sales processes.
• Experience with CPQ systems and CRM platforms.

Responsibilities

• Respond to real-time requests from sales representatives, including entering deal details and submitting them for approval.
• Input, manage, and process ServiceNow tickets and sales-team requests, ensuring accuracy, timely resolution, and efficient processing.
• Troubleshoot and resolve inquiries related to sales operations, programming, and system usage.
• Serve as a point of contact for the sales team by answering questions and providing operational guidance.
• Collaborate with internal teams to streamline processes and improve system efficiencies.
• Identify process-improvement opportunities and recommend solutions to enhance operational performance.
• Participate in special projects or initiatives as assigned.

Benefits

• Paid time off and holidays
• Medical, dental, and vision insurance (multiple plans available)
• Company-paid basic life insurance and supplemental life insurance
• Company-paid short- and long-term disability
• Flexible spending accounts and health savings accounts
• Paid parental leave
• 401(k) with company match
• Tuition and continuing education reimbursement
• Life Assistance Program
• Pet care discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level