Sales Operations Strategy and Planning Manager

ServiceNow•Chicago, IL
•$139,900 - $218,551

About The Position

We are seeking a highly motivated Senior Sales Operations Strategy and Planning Manager to support our AWS, Azure, Google Cloud Sales Organization. You will be joining a fast-paced, high-growth organization that is delivering against one of ServiceNow’s biggest priorities. This is an individual contributor role operationally supporting a sales team to achieve their business objectives and quota.

Requirements

  • Must have 8+ years experience in a software Sales GTM organization, driving sales planning and sales transformation programs.
  • Proven experience in sales planning function: Territory and coverage design, sales compensation design, and target setting and attainment.
  • Deep understanding of sales GTM motions and ecosystems: direct and channel; AWS, Azure, Google marketplaces sales motions a plus.
  • Proven program management expertise.
  • Outstanding communication, interpersonal, leadership and influencing skills, with a proven ability to work collaboratively and cross-functionally.
  • Exceptional presentation skills; must be able to synthesize and distill the very complex into simple and clear messages, articulating challenges, impact, risk, and recommendations.
  • Excellent analytical and problem-solving skills with ability to drive conflict resolution.
  • Proven ability to operate in ambiguity, think strategically, and drive tactical execution in fast-paced environments.
  • Proven ability to connect the dots across functions to understand impact and risk.
  • Exceptional organizational skills and strong attention detail.

Nice To Haves

  • AWS, Azure, Google marketplaces sales motions

Responsibilities

  • Drive operational readiness of AWS, Azure, Google Cloud Sales geographical and GTM program expansions
  • Be the Subject Matter Expert on AWS, Azure, Google Cloud Sales GTM operations in all transformation programs.
  • Own and drive sales GTM operations deliverables in all transformation workstreams.
  • Assess and resolve operational impacts/gaps/risks of transformation changes; ensure launches are successful with no disruption to sales cycle and rep compensation.
  • Collaborate with extended cross-functional teams on issue identification and solutioning.
  • Understand transformation impact to sales territories and quotas and drive needed actions.
  • Lead all operational annual planning activities for the AWS, Azure, Google Cloud Sales Organization
  • Own sales territory analysis and design, compensation plan design, quota modeling and headcount plans / tracking.
  • Formulate and present recommendations to leadership.
  • Collaborate with cross-functional planning team to understand, document, communicate and drive planning calendar and deliverables.
  • Coordinate annual planning across AWS, Azure, Google Cloud Sales operations and ensure all deliverables are met correctly and on time.

Benefits

  • Equity
  • Variable/incentive compensation
  • Health plans
  • Flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs
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