Sales Operations Specialist - Logistics Coordination

Robinson Lumber Company • New Orleans, LA

4d

About The Position

Robinson Lumber Company is hiring a Sales Operations Specialist for a logistics-focused role responsible for executing order fulfillment from transportation booking through final delivery. The position involves coordinating freight, cargo readiness, shipping schedules, carrier communication, and shipment documentation for domestic and international orders. Shipments and deadlines can change, so the role requires adjusting quickly while keeping shipments and stakeholders on track.

No prior logistics experience is required. The established operations team provides one-on-one training and mentoring. The company’s tools and workflows evolve, including increasing use of AI and automation, and the role suits someone eager to learn new systems and processes.

Requirements

• Strong computer skills and ability to learn new software quickly.
• Comfort with frequent, ongoing changes to tools, processes, and priorities.
• Ability to manage personal priorities and shift them quickly as needed.
• Strong project management instincts, including tracking multiple moving parts through completion.
• Clear, proactive, and frequent written and verbal communication.
• Ability to thrive in a team environment, help others, and share information freely.
• Highly organized with strong attention to detail, especially under deadline pressure.
• Openness to working with AI and automation as a regular part of the job.

Nice To Haves

• Experience in freight, transportation, international trade, project coordination, or Salesforce.

Responsibilities

• Coordinate and book domestic and international freight.
• Manage cargo readiness, shipping schedules, and carrier communication.
• Prepare and issue shipment documentation for export and domestic orders.
• Track multiple shipments and adjust when schedules or requirements change.
• Keep Sales, Order Management, and external partners informed about status, delays, and next steps.
• Maintain accurate shipment records in Salesforce and the ERP system.
• Use AI tools and automated workflows to streamline documentation and tracking.
• Support customs, compliance, and regulatory documentation requirements.
• Perform other tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed