Surgical Coordination Specialist

Seattle Children's Hospital•Seattle, WA

About The Position

The Surgical Coordination Specialist provides coordination for complex surgical events that require care coordination beyond surgery scheduling and the expertise of two or more services. The role supports patients and families from initial contact and evaluation through and after the surgical event, including coordination of preoperative, postoperative, and ancillary testing such as scans and consultations. The specialist helps facilitate access to and continuity of care, assists families with funding concerns, supports notifications to primary care providers, and works with provider teams, staff, patients, and families to support smooth transitions throughout the surgical event.

Requirements

High school diploma or equivalent experience.
At least one year of experience as a Surgery Coordinator, or equivalent experience in a leadership role.
At least two years of experience as a Family Service Coordinator or equivalent clinical reception/coordinator experience.
Demonstrated knowledge of medical terminology.

Nice To Haves

Associate’s degree or at least two years of college coursework in health care or a related field.
Four or more years of experience working with the general public in a health care or customer service environment.
Familiarity with other cultures or bilingual skills.

Responsibilities

Coordinate complex surgical events requiring expertise from two or more services, from first family contact and evaluation through and after surgery.
Coordinate related appointments, including preoperative and postoperative care and ancillary testing such as scans and consultations.
Help facilitate access to and continuity of care.
Assist families with addressing and resolving funding concerns.
Assist with notifications to primary care providers.
Work with provider teams, staff, patients, and families to support smooth transitions throughout the stages of the surgical event.