Surgical Coordination Specialist
About The Position
The Surgical Coordination Specialist provides coordination for complex surgical events that require care coordination beyond surgery scheduling and the expertise of two or more services. Coordination begins with the patient and family’s first contact and continues through and after the surgical event. It may include preoperative, postoperative, and ancillary testing, such as scans and consultations, as well as coordinating those appointments. The role helps facilitate access to and continuity of care, supports families in addressing and resolving funding concerns, assists with notifying primary care providers, and coordinates appropriate interactions among the provider team, staff, patients, and families to support smooth transitions throughout the stages of the surgical event.
Requirements
- High school diploma or equivalent experience.
- At least one year of experience as a Surgery Coordinator, or equivalent experience in a leadership role.
- At least two years of experience as a Family Service Coordinator, or equivalent clinical reception/coordinator experience.
- Demonstrated knowledge of medical terminology.
Nice To Haves
- Associate’s degree or at least two years of college coursework in health care or a related field.
- Four or more years of experience working with the general public in a health care or customer service environment.
- Familiarity with other cultures and/or bilingual skills.
Responsibilities
- Coordinate complex surgical events requiring expertise from two or more services, from first contact with the patient and family through and after surgery.
- Coordinate preoperative, postoperative, and ancillary testing, including scans, consultations, and related appointments.
- Facilitate access to care and continuity of care.
- Assist families with addressing and resolving funding concerns.
- Assist with notifications to primary care providers.
- Support appropriate interactions among provider teams, staff, patients, and families to ensure smooth transitions throughout the surgical event.
Benefits
- Medical, dental, and vision plans
- 403(b)
- Life insurance
- Paid time off
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
