Logistics Operations Specialist

World Group • Long Beach, CA

8d

About The Position

ContainerPort Group, a World Group company, is seeking a motivated, process-oriented Logistics Operations Specialist for its growing operations in Long Beach, California. The role executes customer transportation and drayage activity by scheduling shipments, assigning carriers, and monitoring execution while providing an excellent experience to shippers and carriers. The specialist coordinates freight movement, maintains transportation management system data, provides customer visibility and analysis, manages operational and billing issues, and participates in customer implementations and solution discussions.

Requirements

• High school diploma or GED required.
• Bachelor’s degree in Transportation, Logistics Management, Business Administration, or a similar field, or two years of applicable job experience.
• Demonstrated experience in logistics coordination, analysis, and problem solving.
• Ability to recognize opportunities for process improvement.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite and Outlook.

Responsibilities

• Prioritize and manage inbound rate requests based on urgency and value.
• Manage relationships with existing carriers and assist with pricing and carrier-capacity objectives.
• Book and dispatch orders with carriers and help prepare carriers for daily load execution.
• Track load status, manage container milestones, and minimize accessorial charges.
• Coordinate with shippers, carriers, and dispatchers to ensure customer freight is picked up and delivered on time, including managing scheduled pickups and drop-offs.
• Maintain accurate TMS data, freight-movement records, updates, key events, and carrier profiles.
• Provide customers with visibility through analysis and reporting.
• Use operational data to identify opportunities to reduce transit times or costs for customers.
• Manage billing and invoice exceptions and meet invoice-processing timelines.
• Manage operational variances, complexities, and constraints between carriers and shipping locations.
• Understand, capture, and communicate business issues, challenges, and requirements.
• Understand each customer’s goals, policies, and procedures.
• Participate in new customer implementations and solution-identification discussions.
• Evaluate solutions and analyze identified options.

Benefits

• Competitive compensation.
• Comprehensive benefits package, including medical, prescription, dental, vision, life, AD&D, and disability insurance.
• Employee Assistance Program.
• Financial planning.
• 401(k) plan with up to 6% company match.
• Paid Time Off.
• Flexible work arrangements.
• Internal mobility and professional development opportunities.
• Tuition assistance.
• Bonus eligibility.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED