Sales Operations Manager (Remote - US)
About The Position
The Sales Operations Manager manages sales productivity metrics and engagement statistics, develops and improves sales processes, and supports sales teams with Salesforce.com administration. The role oversees sales commission and bonus plan administration, monthly commission processes in coordination with Accounting and Finance, and sales territory alignment, documentation, and enablement. It also coordinates data handoffs across departments, tracks competitive trends and insights, helps evaluate market opportunities, and manages special projects supporting Sales and Marketing go-to-market initiatives. The position is 100% remote with occasional travel, not to exceed 15%.
Requirements
- Bachelor’s degree in Business Administration or a related field and/or related experience.
- Five years of experience managing operational functions such as centralized sales support, reports, and analysis.
- Five years of Salesforce experience.
- Five years of experience with BI, commission, and automation tools; examples include Gong, Everstage, HubSpot, Chili Piper, and LinkedIn Navigator.
- Excellent organizational skills and ability to manage and prioritize a heavy workload in a fast-paced environment.
- Ability to present facts and recommendations effectively in verbal and written form.
- High degree of professionalism and ability to work with confidential information.
- Collaborative and team-oriented attitude.
- Ability to develop and manage initiatives through completion.
- Leadership and communication skills that support Nextech values and behaviors.
- Excellent written and verbal communication skills.
Nice To Haves
- Salesforce.com certification and Salesforce Administrator experience.
- Experience with MEDDIC.
- Experience with both Sales Cloud and Service Cloud.
- Experience managing a global team of direct reports across revenue operations roles.
- Experience integrating HubSpot, CPQ, and/or NetSuite with Salesforce.com.
Responsibilities
- Manage productivity metrics and sales engagement statistics to develop meaningful sales processes.
- Identify and implement opportunities for sales process improvements.
- Manage the monthly sales commissions process in alignment with Accounting and Finance.
- Manage sales territory alignment processes, documentation, and enablement.
- Support sales teams with day-to-day Salesforce.com management.
- Manage administration of the company’s sales commissions and bonus plans.
- Liaise with other departments to ensure smooth data handoffs.
- Develop processes to track competitive landscape trends and maintain competitive insights.
- Assist in evaluating emerging market opportunities.
- Manage special projects supporting Sales and Marketing go-to-market initiatives.
- Perform other responsibilities as defined by the VP of Sales Operations.
Benefits
- Generous annual bonus opportunity.
- 401(k) with employer match.
- Flexible Time Off.
- 11 paid holidays.
- A cultural or social significance day off through the Your Day Your Way program.
- Access to LinkedIn Learning courses for professional development.
- Choice of medical, dental, and vision plans.
- Health Savings Account with employer match.
- Flexible Spending Account.
- 100% company-paid parental leave after six months with the company.
- Company-paid life insurance and short- and long-term disability insurance.
- Nextech Luminary Peer Recognition Program.
- Employee Assistance Program with free counseling sessions.
- Corporate discounts on retail, travel, and entertainment.
- Comprehensive wellness program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
