Sales Operations Manager - Sales Strategy

Wolters Kluwer•Kennesaw, GA
•$89,600 - $157,000

About The Position

The Sales Operations Manager provides operational support to sales management and independently manages specialized revenue operations work. The role plans and coordinates projects that improve sales-force efficiency and effectiveness, contributes to sales processes and support-system requirements, and develops, implements, and analyzes sales compensation programs. It reviews sales activity and performance metrics to identify trends and opportunities for process improvement, advises on advanced projects, and recommends practices to improve products, processes, and services. The position leads functional teams or projects and applies advanced analytical judgment to solve complex problems and develop models and procedures. As a Sales Strategy Manager, the role executes work that enhances the efficiency and quality of revenue operations. It optimizes processes, supports sales teams in delivering results, and contributes to the effectiveness of revenue operations through careful execution and continuous improvement. Responsibilities also include collaboration with senior leadership on strategy execution, guidance on sales tools and systems, data integrity and compliance initiatives, and evaluation of sales technologies.

Requirements

  • Bachelor’s degree in a relevant field or equivalent experience.
  • At least 5 years of experience in Sales Operations, Revenue Operations, Business Analytics, Strategy, Finance, or a related analytical role.
  • Demonstrable experience delivering advanced sales analysis and business intelligence to sales leaders.
  • Skill in leading structured pipeline management and forecasting processes, using leading and lagging indicators to improve accuracy and robustness.
  • Strong communication skills, including the ability to develop clear, compelling insights and recommendations that influence senior sales leadership.
  • Ability to build collaborative, productive relationships with senior cross-functional stakeholders in complex, matrixed environments.
  • Proven ability to build automated, database-driven workflows and reduce dependence on spreadsheets.
  • Proficiency in Salesforce and Power BI, and experience with sales analytics platforms.
  • Ability to support strong adoption, accurate data integrity, and effective utilization of sales systems.
  • Ability to drive process improvements that enhance operational efficiency and strengthen sales operating rhythms.
  • Strong organization and accountability, with willingness to move initiatives forward precisely and clearly.
  • Strong project management skills for leading complex projects.
  • Advanced data analysis and interpretation capability.
  • Proficiency in designing and optimizing sales compensation plans.
  • Ability to implement and manage process-improvement initiatives.
  • Deep understanding of sales tools, systems, and technologies.
  • Ability to guide and mentor team members.
  • Ability to align operations with strategic business goals.
  • Thorough understanding of data integrity and compliance requirements.

Responsibilities

  • Independently manage and improve comprehensive revenue operations projects.
  • Lead the development and optimization of sales compensation plans.
  • Implement and refine sales process methodologies.
  • Analyze sales metrics to identify performance trends.
  • Provide guidance on sales tools and systems usage.
  • Oversee data integrity initiatives and ensure compliance.
  • Drive process improvements and operational efficiencies.
  • Collaborate with senior leadership on sales strategy execution.
  • Evaluate and recommend sales technologies and tools.
  • Support team-wide projects to improve revenue operations effectiveness.
  • Plan and coordinate projects to improve sales-force operational efficiency and effectiveness.
  • Contribute to sales processes and develop requirements for sales support systems.
  • Analyze sales plans, calculate plan payments, and conduct compensation trend analysis.
  • Review sales activity information to support performance metrics and sales-process improvement.
  • Lead functional teams or projects and advise on advanced projects.

Benefits

  • Medical, dental, and vision plans
  • 401(k)
  • Flexible spending account and health savings account
  • Commuter benefits
  • Tuition assistance plan
  • Vacation and sick time
  • Paid parental leave
  • Bonus eligibility
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