Sales Operations Manager - Sales Strategy

Wolters Kluwer•Tampa, FL

1d•$89,600 - $157,000

About The Position

The Sales Operations Manager applies specialized expertise and practical knowledge of sales operations and business practices to support sales management and improve the efficiency and effectiveness of the sales force. The role independently manages operational work, with guidance for only the most complex situations, and contributes to sales processes, procedures, and support-system requirements. The position develops, implements, and analyzes sales compensation programs, including plan analysis and design, payment calculations, and trend analysis. It reviews sales activity and performance metrics to identify opportunities for process improvement, advises on advanced projects, and recommends practices to address business challenges. The role leads functional teams or projects, solves complex problems through analytical judgment, develops models and procedures, and monitors trends. As a Sales Strategy Manager, the role executes specialized work to improve revenue operations, optimize processes, and help sales teams deliver results. It works with senior leadership and cross-functional stakeholders to advance sales strategy and operational effectiveness.

Requirements

Bachelor’s degree in a relevant field or equivalent experience.
At least 5 years of experience in Sales Operations, Revenue Operations, Business Analytics, Strategy, Finance, or a related analytical role.
Demonstrable experience delivering advanced sales analysis and business intelligence to Sales Leaders.
Experience leading structured pipeline management and forecasting processes, using leading and lagging indicators to improve accuracy and robustness.
Strong communication skills, including the ability to present clear, compelling insights and recommendations that influence senior sales leadership.
Ability to build collaborative, productive relationships with senior cross-functional stakeholders in complex, matrixed environments.
Ability to build automated, database-driven workflows and reduce dependence on spreadsheets.
Proficiency in Salesforce and Power BI, and experience with sales analytics platforms, with a focus on adoption, data integrity, and effective system use.
Project-management skills for leading and managing complex projects.
Advanced data-analysis and interpretation capability.
Proficiency in developing and optimizing sales compensation plans.
Ability to implement and manage process-improvement initiatives.
Deep understanding of sales tools, systems, and technologies.
Ability to provide guidance and mentorship to team members.
Ability to align operations with strategic business goals.
Thorough understanding of data-integrity and compliance requirements.
Strong organization and accountability, with a willingness to advance initiatives with precision and clarity.

Responsibilities

Independently manage and improve comprehensive revenue operations projects.
Lead the development and optimization of sales compensation plans.
Implement and refine advanced sales process methodologies.
Analyze sales metrics to identify performance trends.
Provide guidance on sales tools and systems usage.
Oversee data integrity initiatives and ensure compliance.
Drive process improvements and operational efficiencies.
Collaborate with senior leadership on sales strategy execution.
Evaluate and recommend sales technologies and tools.
Support team-wide projects that enhance revenue operations effectiveness.
Plan and coordinate projects to improve sales-force operational efficiency and effectiveness.
Contribute to the development of processes and procedures supporting the sales process and participate in defining requirements for sales support systems.
Develop, implement, and analyze sales compensation programs, including plan analysis and design, payment calculations, and trend analysis.
Review sales activity information and performance metrics to support sales-process improvement.
Advise on advanced projects and lead functional teams or projects to solve complex problems.