Sales Operations Manager

Hy-Tek • Columbus, OH

20h • Hybrid

About The Position

Hy-Tek Intralogistics is seeking a Sales Operations Manager to oversee the daily operations of sales administration for new, used, rental, and storage & handling products. This role involves managing resource allocation and workflow for support activities such as order processing, RFP response, data collection, and report preparation for sales teams. The Sales Operations Manager will also be responsible for identifying and resolving operational issues, and may handle complex customer requests or complaints, as well as manage sales incentive or commission programs.

Requirements

• A Bachelor’s degree in business administration, management, or a closely related field is required.
• Minimum 5 years of experience in sales, sales operations, sales analysis, or a related field as an individual contributor.
• 2+ years of experience working in the equipment distribution business.
• Well-developed verbal, written, and interpersonal skills with strong organizational, problem solving and time management skills.
• Ability to handle several tasks simultaneously and comfortably in a fast-paced environment.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams, SharePoint).
• Ability to work efficiently and effective independently.

Nice To Haves

• 1-3 years experience in management is preferred.

Responsibilities

• Manages the daily operations of sales administration of new, used, rental, and storage & handling products.
• Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams.
• Identifies and resolves operational issues.
• May resolve complex customer requests or complaints.
• May manage the processing of sales incentive or commission programs.
• Responsible for all other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level