Sales Operations Manager

Gilbane Building Company•Chicago, IL

3d•$108,000 - $151,000•Hybrid

About The Position

Gilbane Building Company is seeking an exceptional and dynamic Sales Operations Manager to lead and inspire a divisional marketing and sales support team. This pivotal leadership role involves managing and coaching marketing professionals, driving strategic initiatives, and executing enterprise strategies with a focus on innovation in client proposals and presentations. The role requires cross-functional collaboration with local sales and operations teams to deliver innovative deliverables aligned with company growth objectives and client value. The position requires a consistent presence in the division's offices and involves approximately 25% travel.

Requirements

Bachelor’s degree in Business, Marketing, or related field.
8-10 years relevant experience in the marketing and/or AEC industry.
Or equivalent combination of education and experience.
Advanced project management skills
Advanced skills in Adobe Creative Suite, PPT, and Unanet
Advanced communication skills
Delegation skills
Writing skills
Critical thinking skills
Advanced problem-solving skills
Mastery of Gilbane services and industry knowledge/business acumen
Strong understanding of HR Lifecycle, Career Development and Coaching
People Skills
Ability to effectively manage complex personnel situations and team dynamics

Responsibilities

Overall accountability for divisional workload, ensuring sales and marketing deliverables are completed at the highest quality and on time.
Allocate divisional resources effectively to meet project deadlines and support team members in their roles.
Active participant and voice in divisional go no/go and strategy development sessions.
Strategic partner to Sr. BD Leader and divisional leadership to ensure high level of collaboration and partnership.
Ensure all external content and client deliverables align with Gilbane’s brand standards and messaging guidelines.
Manage the development of high-quality sales deliverables in assigned division that are tailored to the specific client requirements, including qualifications, proposals, and presentations. Lead the development of strategic sales deliverables, as needed.
Provide strategic direction, content development, and creative/technical writing for strategic pursuits.
Participate in capture planning for key pursuits, including the development of themes, strategies, teaming, and execution/performance strategies.
Conduct market research and analysis to identify growth opportunities and inform division marketing strategies.
Overall accountability for adherence to digital asset and data management processes across the division to ensure data integrity and assets are properly organized and cataloged.
Overall accountability to ensure quality control and brand adherence in sales and marketing content across the division.
Recruit, hire, and effectively manage direct reports, including workload, coaching for career development, and adherence to HR policies and protocols.
Responsible for ensuring the local training, appropriate usage, maintenance, and data integrity of department tools and applications.
Foster a positive team environment across assigned division and provide opportunities for professional growth and development.
Proactively address staffing and workload challenges across the division to ensure a positive team environment.
Effective leadership of cross-functional teams across assigned division to deliver high-quality external content and client deliverables, ensuring clear communication, mutual support, and a cohesive approach to problem-solving.
Effectively manage multiple deliverables concurrently and has a strong ability to multi-task.
Further expand industry and community organization involvement through board and/or committee leadership.
Stay abreast of new trends and tools and share insights and analytics with the broader team.
Develop and implement process improvements.
Responsible for overseeing financial activities and ensuring compliance with budget expectations.