Manager, Sales Operations
About The Position
The Sales Operations Technology Manager is a strategic role that combines sales operations expertise with technology leadership to optimize sales processes, systems, and performance. This position ensures the sales team has the right tools, data, and processes to meet and exceed revenue goals. As Our Sales Operations Technology Manager you will be responsible for managing and improving the sales technology stack, including CRM systems, analytics platforms, and automation tools. They bridge the gap between sales strategy and execution by ensuring technology supports data-driven decision-making, process efficiency, and team productivity.
Requirements
- Bachelor’s degree in Management Information Systems, Business, Sales, Finance, or related field
- 5+ years in sales operations, with 2+ years in technology management or CRM leadership
- Working within a company engaged in supplying components to nuclear power plants, familiarity with the nuclear power industry
- Proficiency in CRM platforms (Microsoft Dynamics 365), analytics tools, Excel/Power BI, SQL, and automation software
- Strong data analysis, forecasting, and reporting abilities
- Excellent communication, problem-solving, and cross-functional collaboration skills
- Familiarity with automation tools such as Power Automate
Nice To Haves
- Experience with PMP, APICS, or similar certifications is a plus
- Experience with Marketing Automation a plus
Responsibilities
- Oversee the implementation, configuration, and optimization of sales technology platforms (e.g., Microsoft Dynamics 365, Power BI)
- Streamline sales processes, territory planning, quota setting, and forecasting to improve efficiency and accuracy
- Analyze sales data to identify trends, forecast performance, and provide actionable insights to sales and leadership teams
- Manage CRM systems, enhance reporting, and implement automation tools to improve sales cycle management
- Work with Sales, Marketing, Finance, and Operations to align processes, improve lead qualifications, and integrate systems
- Provide technical support, training, and coaching for sales teams on sales systems and tools
- Identify and recommend integrated apps, functionality upgrades, and integrations to improve sales operations
- Track KPIs, leading indicators, and business metrics to measure impact and drive continuous improvement
Benefits
- Paid Time Off
- 401K with Employer Match and Profit Sharing
- Health and Wellness Benefits
- Learning and Development Opportunities
- Referral Program
- Competitive Pay
- Recognition
- Employee Stock Purchase Plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
