Sales Operations Manager
Bevi•Boston, MA
•$96,560 - $119,280•Hybrid
About The Position
Bevi is seeking a Sales Operations Manager to join their Revenue Operations team. This role will focus on managing Salesforce data quality, overseeing commission and territory workflows, and establishing scalable processes such as a deal desk. The ideal candidate will have operational depth, recognize best practices, identify areas for improvement, and drive towards them. This position will collaborate with the Revenue Ops Sr. Manager and partner with the Marketing Ops Manager on shared Go-To-Market (GTM) data, while maintaining clear functional ownership.
Requirements
- 5+ years in revenue operations, sales operations, or a closely related B2B function.
- Strong Salesforce fluency: experience managing the data model, building automations, writing validation rules, and managing hygiene at scale.
- Hands-on experience with commission calculations, territory administration, and quota tracking.
- Comfortable working across deal desk or approval workflows.
- Ability to think in systems and build toward automated solutions for manual processes.
- Strong communication skills with experience working across Sales, Finance, and cross-functional partners.
- Ability to push back constructively when data or process is not right.
Nice To Haves
- Salesforce certification preferred.
Responsibilities
- Maintain Salesforce data quality across the sales pipeline, including field completeness, record accuracy, duplicate management, and routing hygiene.
- Build automations and validation rules to prevent recurring data issues.
- Identify gaps in CRM usage and drive improvements to align with best practices.
- Support user onboarding processes and documentation for sales representatives.
- Build and maintain Salesforce reports and dashboards for sales performance tracking (pipeline coverage, rep attainment, activity tracking, deal velocity).
- Prepare data packages for weekly pipeline reviews and flag deals requiring attention.
- Fulfill ad-hoc data requests from Sales leadership and maintain underlying data quality.
- Execute monthly commission calculations, including data extraction, reconciliation, discrepancy resolution, and submission to Finance.
- Improve the commission calculation process to be more auditable and less manual.
- Partner on territory design, including building models, maintaining account and rep assignment data, and updating routing rules.
- Support quota tracking and rep-level attainment reporting, identifying and migrating spreadsheet-based processes to scalable solutions.
- Partner to establish Bevi's deal desk, including process design, documentation, template creation, and approval infrastructure maintenance.
- Maintain the deal desk log and approval audit trail, documenting pricing exceptions and tracking patterns.
- Facilitate the RevOps intake process, managing and triaging internal requests for CRM changes, report builds, data pulls, and process questions.
- Track request volume, time-to-resolution, and request source to identify patterns and build self-serve solutions.
- Collaborate with the Marketing Ops Manager on inter-departmental seams, such as lead routing quality and MQL handoff data.
- Act as the data foundation for the GTM Strategy & Operations Sr. Manager, ensuring clean and consistent Salesforce data for reliable reporting and analysis.
- Partner with GTM Engineering on Salesforce data, list inputs, and operational context for automation builds.
- Propose solutions for missing processes or broken workflows.
Benefits
- Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer
- 401(k) with company match
- Flexible PTO plus 12 company holidays, and additional paid days for sick leave, etc
- Generous fully paid parental leave for both birth parents and non-birth parents
- Fully employer paid disability and life insurances
- Wellness and fitness reimbursements
- Monthly stipends for cell phone use and commuting costs
- Onsite snacks, weekly catered lunch, and unlimited Bevi
- Composting and terra-cycling
- Happy hours, team-building events, bagel breakfasts, Values awards
- Equity in the form of stock options
- Flexible spending accounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
