Sales Operations Manager

Keenfinity•Burnsville, MN

About The Position

The Sales Operations Manager leads and optimizes sales operations and administration to support efficiency, accuracy, and scalability. The role partners with sales leadership, brand marketing, finance, and other departments to streamline processes, manage data, and provide insights that support revenue growth. Candidates must be located near a major metropolitan airport for frequent travel, or preferably reside in the Burnsville, Minnesota area. The position supports the rollout of Salesforce.com and sales strategy centered on the CRM, improves sales processes and workflows, maintains sales data and reporting, analyzes pipeline and revenue performance, and supports forecasting and business planning. It also manages sales administration, including contracts, pricing approvals and programs, invoicing and credit coordination, customer records, and sales incentives. This is a full-time position with a U.S. base salary range of $80,000–$110,000 annually. Full-time employees may participate in the company's health and welfare benefit plans, 401(k), paid time off, and sick leave programs, subject to applicable plan documents and policies. Applicants must be authorized to work indefinitely in the United States; future work-authorization sponsorship is unavailable.

Requirements

At least 5 years of experience in sales operations or revenue operations.
Expertise in Salesforce, sales analytics tools, and PowerPoint.
Strong analytical, strategic-thinking, and problem-solving skills.
Excellent communication and leadership abilities.
High school diploma required.
Must be authorized to work indefinitely in the United States; future work-authorization sponsorship is not available.
Must be located near a major metropolitan airport for frequent travel, or preferably reside in the Burnsville, Minnesota area.

Nice To Haves

Bachelor’s degree in Business, Marketing, or a related field preferred.
Advanced Excel and data visualization experience preferred.
Knowledge of sales methodologies and revenue operations best practices preferred.
Experience managing a team or leading cross-functional projects preferred.

Responsibilities

Support the rollout of Salesforce.com to end users and assist with sales strategy centered on the Salesforce.com CRM.
Develop, implement, and continuously improve sales processes and workflows; identify bottlenecks and recommend efficiency improvements.
Ensure data integrity and accuracy across sales platforms and systems.
Develop and maintain dashboards and reports tracking KPIs, pipeline health, and revenue performance.
Analyze trends and provide insights to support strategic decisions.
Assist with sales forecasting and pipeline analysis to support accurate revenue projections.
Collaborate with finance and Growth leadership on annual and quarterly planning.
Coordinate with sales, marketing, finance, and operations to align goals and initiatives.
Manage contract administration, including review, compliance, and documentation.
Coordinate pricing approvals, discount structures, and pricing and promotional programs.
Manage the Unilateral Pricing Program, coordinate with its committee, and liaise with Legal counsel as needed.
Support smooth communication and execution of campaigns and promotions.
Coordinate with finance to ensure accurate and timely invoicing and credit management.
Maintain customer records and data integrity across systems.
Monitor sales incentive programs and commission calculations.