Sales Operations Intern

The Raymond Corporation•Auburn, WA

About The Position

Raymond West is seeking a part-time Sales Operations Intern to gain hands-on experience in its material-handling sales industry and across multiple business units. The internship provides exposure to day-to-day operations, strategic initiatives, and cross-functional collaboration. The intern supports sales teams by generating, collecting, prospecting, and qualifying potential clients; managing and updating the sales lead database; and working with sales managers and representatives on lead strategies and objectives. The schedule is 24 hours per week, and the role requires travel two days per week to meet prospective clients and support the sales team. The intern will rotate through and report to various departments to observe workflows, processes, and responsibilities. They will help teams with daily, administrative, and project-based work; attend meetings and training; conduct research and prepare reports; and document department rotations in a final report and presentation. Sales-related work includes researching prospects and contacts using CoStar, ZoomInfo, and LinkedIn, recording information in the CRM, prospecting by geography, visiting industrial parks, making outbound calls and emails, and following up to secure appointments and identify sales opportunities for Account Managers. The position is non-sedentary and involves work both in the office and in the field, including job sites where construction may be underway. Candidates must be able to drive and travel extensively, be insurable by Raymond West, and pass a pre-employment physical and drug screen. The hourly pay range is $21.00–$23.00. Raymond West offers medical, dental, and vision insurance; a 401(k) with company match; flexible spending accounts; disability and life insurance; personal time off; and holiday pay.

Requirements

Excellent written and verbal communication skills.
Excellent organizational and time-management skills.
Valid driver’s license and willingness to travel; the role requires travel two days per week and extensive driving.
Able to work part time, 24 hours per week.
Proficient in Microsoft Office Suite and similar software.
Strong interpersonal skills.
Ability to work independently and as part of a team.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak effectively before groups of customers or employees.
Ability to maintain effective working relationships with employees, coworkers, and managers in other departments.
Willingness to work off-hours as specific needs dictate and to assume more responsibility as required.
Must be able to be insured by Raymond West.
Must be able to pass a pre-employment physical and drug screen.
Must be able to perform the described physical demands, with reasonable accommodation where applicable.

Nice To Haves

Familiarity with CRM tools and databases.
A basic understanding of sales processes and principles.
Bachelor’s degree (B.S.) from a four-year college or university is preferred.
High school diploma or equivalent with two years of related experience and/or training, or an equivalent combination of education and experience, is accepted.

Responsibilities

Assist department teams with daily tasks, administrative activities, and project-based assignments.
Attend meetings, training sessions, and departmental briefings.
Conduct research, collect data, and prepare reports as needed.
Support organizational initiatives through cross-functional collaboration.
Document observations from department rotations and prepare a final report and presentation summarizing findings.
Maintain professionalism, confidentiality, and adherence to company values.
Generate, collect, prospect, and qualify potential clients for sales teams.
Manage the sales lead database and capture and add new leads for sales cycles.
Contact prospective clients by outbound email and cold calling to explain product or service value and establish interest.
Review and examine customer needs and trends.
Create business opportunities and support organizational revenue through marketing initiatives.
Research and pre-qualify leads to contribute to lead conversion.
Work with sales managers and representatives to develop strategies and objectives for leads.
Search CoStar for building tenants’ legal business names and record them in the CRM.
Search ZoomInfo and LinkedIn for key contacts and client information and record the data in the CRM.
Research prospective clients’ organizational affiliations and parent company information.
Enter key contact information, update building tenant legal business names, and enter company bios in the CRM for Account Managers.
Create a prospecting plan by geography and schedule in-person cold calls by industrial park region.
Visit industrial parks to identify potential businesses and contact key people to introduce the company’s services and seek future appointments.
Prepare an elevator pitch, follow up with contacts, and track visits and calls in a log.
Find sales opportunities for Account Managers to pursue.