Sales Operations Coordinator
About The Position
The Sales Operations Coordinator serves as a liaison between Sales and Operations, supporting communication and resolution of customer issues. The role owns the paperwork and data behind retailer relationships, including new item submissions, retailer portal setup and maintenance, SKU and pricing data, promotion and forecast entry, and materials used by brokers in the field. The position helps ensure products reach shelves on schedule, item and pricing data remain accurate, brokers have the materials they need, and leadership has reliable reporting. It is designed as an entry point to a broader sales role, with opportunities to develop deep knowledge of retailers, products, and sales data.
Requirements
- Strong organizational skills and attention to detail.
- Experience with Excel.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and follow-up skills.
- Interest in growing into a broader sales role.
Nice To Haves
- Experience working with retailer and distributor portals.
- Familiarity with trade promotion management software.
- Background in CPG, natural, mass, or club channels.
Responsibilities
- Coordinate new item setup forms, vendor onboarding, and retailer documentation.
- Manage customer setup and maintenance across retailer portals.
- Maintain SKU master data, including dimensions, UPCs, case packs, and product specifications.
- Coordinate digital assets for retailers.
- Help enter promotions and forecasts.
- Assist with post-promotion recaps.
- Prepare dashboards and other organizational tools.
- Help maintain UNFI and KeHE stock-level dashboards.
- Ensure brokers have sell sheets, marketing materials, current pricing, and presentations.
- Ensure marketing and sales materials are updated when products change.
- Monitor retailer websites for pricing issues.
- Serve as the point of contact for inbound sales inquiries.
- Organize and maintain the sales SharePoint folder.
Benefits
- Competitive compensation and bonus opportunities.
- Medical, dental, and vision insurance.
- 401(k) with Company Safe Harbor Contribution.
- Paid Time Off, paid holidays, floating holiday, and sick leave.
- Paid parental leave.
- Company-paid life and disability insurance.
- Employee Assistance Program (EAP).
- Professional development and career growth opportunities.
- Health and Wellness Discounts through Lifemart.
- Employee discounts on Om products and friends and family discounts.
- Opportunity to take meaningful ownership and grow a career alongside an evolving consumer brand.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
