About The Position
An AI-powered sales platform serving the catering and events industry is looking for a Sales Operations Coordinator to own outbound campaign execution and client onboarding end to end. The company pairs a SaaS product with a productized outbound service, running cold email campaigns on behalf of restaurant and catering clients using AI agents and custom Claude-based workflows. It is founder-led, bootstrapped, and pre-scale — this is the fourth team member and the first operations hire, working directly with the co-founders. Day-to-day, the role covers sourcing roughly 1,000 leads per week through AI-powered enrichment tooling, building and populating outbound sequences, responding to 5–15 inbound prospect replies daily within a 30-minute window, introducing warm leads to clients, standing up email infrastructure for new accounts, and monitoring deliverability. Success means removing 10+ hours per week of manual campaign work from the founders' plate while keeping every active campaign fully populated and every reply answered.
Requirements
- 2–5 years in sales operations, revenue operations, outbound campaign operations, or go-to-market operations at a B2B SaaS company, early-stage startup, or outbound agency
- Hands-on use of AI tooling beyond chat interfaces — Claude Code, Cowork, or Codex — including connecting systems via APIs and Model Context Protocol (MCP)
- Demonstrated ownership of B2B lead sourcing and enrichment at volume using Clay, Apollo, Deepline, ZoomInfo, or equivalent platforms
- Experience running cold email campaigns on a dedicated outbound platform (Instantly, Email Bison, Lemlist, or Smartlead), including sequence build and reply management
- Experience setting up outbound email infrastructure: domain purchasing, inbox provisioning through resellers, and monitoring inbox delivery rates
- End-to-end process ownership as an early hire (employee #1–10) or sole operator in a founder-led environment with no existing playbooks
- C1+ English (CEFR) for written prospect- and client-facing email correspondence
Nice To Haves
- Prior work at a productized outbound or lead generation agency managing campaigns across multiple client accounts simultaneously
- "Go-to-Market Engineer" or operational generalist background spanning revenue tooling, automation, and campaign execution
- Experience with workflow automation platforms (Zapier, Make, or n8n)
- Exposure to catering, events, hospitality, or restaurant technology verticals
Responsibilities
- Sourcing roughly 1,000 leads per week through AI-powered enrichment tooling
- Building and populating outbound sequences
- Responding to 5–15 inbound prospect replies daily within a 30-minute window
- Introducing warm leads to clients
- Standing up email infrastructure for new accounts
- Monitoring deliverability
Benefits
- Competitive Salary: Based on experience and skills
- Remote Work: Fully remote—work from anywhere
- Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
- Generous PTO: In accordance with company policy
- Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
- Direct Mentorship: Guidance from international industry experts
- Learning & Development: Ongoing access to resources for professional growth
- Global Networking: Connect with professionals worldwide
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
