About The Position
A US-based fractional consulting firm operating across the consumer packaged goods space is looking for an Operations & Project Management Associate to turn the follow-ups from back-to-back client calls into clean, owned, deadline-bound work. The firm is a lean, three-person professional services team whose founding partners embed deeply with their clients and spend most of every day on live calls. The culture prioritizes trust, ownership, and long-term client relationships over process, and the team runs almost entirely on modern productivity and AI tools. Day-to-day, this role owns project management out of client meetings — capturing 15–30 action items per call, routing them, and driving them to completion in Asana — alongside recurring admin, end-to-end internal billing and payment tracking, and lower-complexity client-facing writing in the partner's voice. Success means the partners recover their evenings and weekends, with the lead partner's working hours measurably down.
Requirements
- 3–7 years in an operations, project management, founder's associate, or chief-of-staff role at a 2–50 person company, with at least one workflow owned end-to-end.
- Hands-on Asana experience (or a comparable PM tool: ClickUp, Monday, Trello), including building task boards with clear owners, context, and deadlines.
- Working-level fluency with AI tools (ChatGPT and/or Claude) used in real work for drafting, reviewing, and problem-solving.
- Proficiency with Microsoft Office including working-knowledge Excel, plus Microsoft Outlook for multi-inbox email management.
- Direct working experience supporting a US-based partner, founder, or principal, including client-facing written communication.
- Experience owning a recurring billing, invoicing, or payment-tracking cycle end-to-end.
- C1+ English (CEFR) for direct video, phone, and written communication with US clients.
Nice To Haves
- Consumer packaged goods (CPG), consumer goods, brand, or retail industry experience.
- Advanced Excel — building clean, reusable models, dashboards, or reporting tools.
- Advanced AI workflows — agent workflows or light coding inside AI tools.
- Experience with Clockify or a comparable time-tracking system.
- Latin America–based for natural overlap with US Mountain Time.
- Prior experience with hospitality, lifestyle, food, restaurant, or travel brands.
- Established trend research workflow — surfacing platform updates, trending audios, and content formats unprompted.
- Experience with influencer research tools.
Responsibilities
- Own project management out of client meetings, capturing action items, routing them, and driving them to completion in Asana.
- Handle recurring administrative tasks.
- Manage end-to-end internal billing and payment tracking.
- Perform lower-complexity client-facing writing in the partner's voice.
Benefits
- Competitive Salary: Based on experience and skills
- Remote Work: Fully remote—work from anywhere
- Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
- Generous PTO: In accordance with company policy
- Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
- Direct Mentorship: Guidance from international industry experts
- Learning & Development: Ongoing access to resources for professional growth
- Global Networking: Connect with professionals worldwide
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
